Manager Substance Use Disorder (SUD) Services

Job Description

Job Description

OVERVIEW: 

Are you ready to lead a dynamic team in a well-established and thriving behavioral health company? We are seeking a visionary Manager, Substance Abuse Disorder (SUD) Services to shape the future of our organization and make a significant impact on the lives of those we serve.

At Championed Minds, we pride ourselves on being at the forefront of behavioral health services. Our commitment to excellence, innovation, and compassionate care sets us apart in the industry. Join our team, and together, we'll create a brighter future for our clients and our organization.

As a Manager of SUD Services, you will be at the helm of our clinical operations, ensuring their effectiveness, quality, and compliance. Your leadership will set the tone for a highly professional and dedicated team of clinicians, driving our mission of providing exceptional care.

Key Responsibilities:

Program Leadership & Oversight

• Provide leadership and direction for all SUD program operations, including outpatient, IOP, MAT coordination, and case management services.
• Develop and maintain workflows, protocols, and service delivery models in compliance with state and accreditation requirements.
• Oversee caseload distribution, group schedules, provider assignments, and staffing needs.
• Lead program development efforts, including expansion of services, partnerships, and community collaborations.

Clinical Quality & Compliance

• Ensure compliance with ODMHAS rules, Medicaid/Commercial payer requirements, and CARF standards.
• Monitor documentation quality, timeliness, and accuracy, including assessments, treatment plans, progress notes, and discharge plans.
• Conduct regular chart audits and implement corrective action plans when needed.
• Maintain current knowledge of SUD treatment modalities and regulatory changes, providing updates to staff.

Staff Supervision & Development

• Supervise SUD counselors, case managers, peer support specialists, and other assigned staff.
• Provide weekly supervision, performance evaluations, coaching, and disciplinary action when necessary.
• Facilitate staff onboarding, training, and continuing education related to SUD treatment, ethics, documentation, and compliance.
• Promote a team culture rooted in accountability, professionalism, trauma-informed care, and client-centered practice.

Client Care & Service Delivery

• Ensure high-quality service delivery that aligns with evidence-based interventions (CBT, MI, MAT coordination, relapse prevention, etc.).
• Support staff with high-risk cases, crisis intervention, and treatment planning.
• Review client concerns or escalations and ensure appropriate resolutions.
• Monitor program outcomes and key performance indicators (KPIs).

Operations, Data, & Reporting

• Oversee billing accuracy, authorization requirements, and payer guidelines for SUD services.
• Collaborate with RCM/Billing teams on clean claims, coding requirements, and denial resolution.
• Track productivity, utilization, program outcomes, and regulatory metrics.
• Prepare monthly/quarterly reports for leadership.

Collaboration & Community Engagement

• Build and maintain relationships with referral sources, hospitals, courts, probation, community providers, and care coordination entities.
• Participate in interdisciplinary meetings, case reviews, and program planning teams.
• Represent the agency at community events, coalitions, and stakeholder meetings.

Qualifications:

Education & Licensure

• Bachelor’s degree required; Master’s degree in social work, counseling, psychology, or related field preferred.
• One of the following Ohio SUD/behavioral health credentials required (or equivalent in your state):
  • LICDC, LICDC-CS
  • LCDC III
  • LSW / LISW / LPC / LPCC with SUD scope
  • RN with addictions specialization (optional)
• Supervisory endorsement or supervision designation preferred.

Experiences

• Minimum 3–5 years’ experience in SUD treatment services.
• Minimum 1–2 years in a supervisory or management role (clinical or operational).
• Experience in outpatient, IOP, MAT, BH/SUD integration, and crisis intervention preferred.
• Strong familiarity with ODMHAS rules, ASAM criteria, billing requirements, and CARF standards.

Skills & Competencies

• Strong leadership, communication, and team-building skills.
• Knowledge of Trauma-Informed Care and Motivational Interviewing.
• Strong problem-solving, conflict resolution, and decision-making ability.
• Proficiency in EHR systems, scheduling, and documentation workflows.
• Ability to analyze data and drive performance improvements.
• High level of professionalism, ethics, and confidentiality.

Work Environment

• Hybrid environment with office, community, and virtual service delivery as needed.
• Fast-paced behavioral health setting requiring adaptability and coordination with multidisciplinary teams.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to travel for community meetings, trainings, and site visits.
• Reasonable accommodations will be provided as required.

Championed Minds provides equal employment opportunities to all employees and applicants for employment regardless of race, color, age, sex, creed, national origin, economic status, sexual orientation or physical disability. In addition to federal law requirements, Championed Minds complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.