Patient Financial Services Representative

Job Description

Job Description

Great opportunity to join a company that values our employees and the patients we serve!

Centers for Dialysis Care is seeking an experienced Patient Financial Services Representative to work out of our Corporate Office located in Shaker Heights, OH. This position is onsite at our Shaker Heights location. 

Why Choose CDC?

• We offer a complete benefits package to include medical, dental, vision, 401K, Short/Long Term Disability options, along with company paid life insurance
• 210 Hours of PTO
• Tuition Reimbursement Program
• Employee Perks Program
• Career Development Opportunities
• Starting Salary is between $18.00 - $24.00 per hour (DOQ)

Position Overview:
The purpose of this position is to bill and collect insurance accounts receivable for multi-payer sources.

Job Description:

• Prepares and sends claims monthly to payers for dialysis services rendered at our CDC clinics via an electronic billing system.
• Analyzes Accounts Receivable to ensure timely payment is received for claims billed.  This includes root cause analysis, contact with payers (via phone or paper/electronic status inquires), ensuring patient responsibility is properly and timely identified.
• Follows and reports status of delinquent patient accounts to the Director of Revenue Cycle, Manager of Revenue Cycle and Chief Financial Officer
• Works on various revenue collection projects/duties as assigned

Qualifications:

• High school diploma required, some college accounting courses or other field related continuing education
• Knowledge of electronic billing systems preferably Quadex is required.
• At least 3 years' experience in a Healthcare Accounts Receivable setting is essential
• Excellent customer service, interpersonal and communication skills required
• Knowledge of medical billing/collection practices
• Knowledge of business office procedures
• Knowledge of basic medical coding and third-party operating procedures and practices
• Ability to establish and maintain effective working relationships with patients, employees and the public

Centers for Dialysis Care is proud to be an Equal Opportunity Employer.

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