General Manager - Franklin County Baseball Complex

Job Description

Job Description

GENERAL MANAGER - Franklin County Baseball Complex FCDC SFM, LLCLOCATION: Franklin Country, KYDEPARTMENT: OPERATIONSREPORTS TO: VP OF VENUE MANAGEMENTSTATUS: FULL-TIME (EXEMPT)ABOUT THE COMPANY:Franklin County Baseball Complex delivers the ultimate tournament experience for players, families, and coaches for Branson Franklin County, KY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.Franklin County Baseball Complex is managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The General Manager is responsible for the financial and operating performance of Franklin County Baseball Complex, including recruitment, training, and management of a team focused on constant improvement of and delivery of a world-class sports vacation experience. The objectives for this position include:Identifying potential event partners and working with ownership to negotiate mutually beneficial contracts with event partners for both facilitiesOptimizing overall profitability, with a focus on specific profitability goal Creating a culture of accountability which supports the organizational values Meeting or exceeding annual growth objectives Facilitating interdepartmental and venue collaboration Employee retention and staff developmentOversight of the development of employee and operating policies Implementation of major business initiatives Implementation of solutions and systems that support the areas abovePRIMARY DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Analyze operations to evaluate performance of the company and its staff in order to meet objectives, and to determine areas of growth opportunity, potential cost reduction, program improvement, or policy changeAppoint department heads or managers and assign or delegate responsibilities to themEstablish departmental responsibilities and coordinate functions among departments and sitesFocus on accountability of department heads/managers and other employees delegated responsibilitiesLead and collaborate with the marketing department to portray the experiential elements of both venues by "telling their stories" to drive sales and facility utilizationLead the sales department utilizing CRM, data, and sales trends for tournament and event bookingParticipate in marketing road shows and calls with prospective teams and tournament partners to drive salesIdentify community and national marketing partnership opportunities and collaborate with marketing and ownership to maximize marketing salesOversee the build out of a robust concierge program in conjunction with venue attraction partnersConfer and collaborate with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problemsCoordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processesDirect and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiencyDirect human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, establishment, and organization of major departmentsDirect, plan, and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivityImplement corrective action plans to solve organizational or departmental problemsPrepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program servicesRepresent the organization and promote its objectives at official functions, or delegate representatives to do soServe as liaison and represent venues at community organizations, with stakeholders, sponsors and outside organizationsAdminister programs for selectionof any site location, potential construction needs, and provision of equipment and suppliesDirect and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of productsDirect and give strategic direction to all departmentsNegotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entitiesOrganize and approve promotional campaignsPrepare budgets for approval, including those for funding and implementation of programsReview reports submitted by staff members in order to recommend approval or to suggest changesContinually research new technologies to increase efficiency within the businessSchedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilitiesAny additional duties assigned by the VP of Venue ManagementMIMIMUM QUALIFICATIONS:Bachelor 's degree in business management, sports management, marketing, hospitality, related field, or equivalent experiencePrior responsibility in daily P&L management and budget oversight responsibility of $1MM or greaterProven management and leadership experience in the food and beverage, recreational, and entertainment industryOperational knowledge of F&B and entertainment, as well as parties, corporate events, and team building preferredPrior experience in contracting or overseeing others who have sold corporate sponsorships, birthday parties, corporate parties, tournaments, leagues, camps, and other related services preferredPrior experience managing marketing programsA minimum of 7 years of management experienceOperational knowledge of risk managementSkilled at identifying and creating opportunities to deliver revenue goalsSports programming and sports event operations expertise requiredTRAVEL REQUIREMENTSTravel as needed for the purpose of recruiting week-long and other premium customer, vendor, and partner relationships, attend industry trade shows, and to participate in SFM leadership conferences and General Manager meetingsWORKING CONDITIONS AND PHYSICAL DEMANDSAbility to travel nationally by air and regionally by carAvailability to work nights and weekendsMust be able to lift 40 pounds waist highWill be required to sit for extended periods of time operating a computerWill be required to conduct venue tours Office environment has intermittent noise, normal in natureKEY EXPECTATION:We are seeking a highly motivated individual who wants to help continue building a world class experience