Maintenance Technician I

Omni Hilton Head Oceanfront Resort
Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Head's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
The Class I Maintenance Engineer plays an important role in maintaining the appearance, comfort, safety, and functionality of the resort. This hands-on position performs a variety of general maintenance, repair, painting, and preventive maintenance duties throughout guest rooms, public areas, and back-of-house facilities.
Working alongside experienced members of the Engineering team, the Class I Maintenance Engineer responds to guest and operational needs, assists with repairs and improvement projects, and helps ensure the resort is maintained to high standards. This position is ideal for someone who enjoys hands-on work, takes pride in maintaining a quality environment, and is interested in developing skills across multiple maintenance trades.
Essential Functions
* Complete assigned preventive maintenance and general repair tasks throughout guest rooms, public areas, back-of-house spaces, and resort facilities.
* Respond promptly to guest and departmental maintenance requests while providing courteous, professional, and service-focused assistance.
* Perform general maintenance and repairs, including:
Replacing light bulbs, fixtures, switches, and ballasts as appropriate.
Repairing and replacing door hardware, locks, hinges, and related components.
Unclogging drains and performing basic plumbing repairs.
Repairing or replacing faucets, toilets, shower components, and other plumbing fixtures.
Completing minor carpentry repairs and adjustments.
Patching drywall, repairing wall surfaces, and preparing areas for finishing.
* Perform interior and exterior painting duties throughout the resort, including guest rooms, corridors, public areas, offices, back-of-house spaces, and other assigned areas.
* Prepare surfaces for painting by cleaning, sanding, scraping, patching, caulking, priming, and protecting surrounding finishes.
* Apply paint, stain, sealant, and other finishes using brushes, rollers, and other appropriate equipment while maintaining a clean, professional appearance.
* Complete paint touch-ups and cosmetic repairs to walls, ceilings, doors, trim, railings, and other resort surfaces to maintain established appearance standards.
* Properly store, maintain, and clean painting tools, equipment, and materials.
* Assist senior engineers with HVAC, electrical, plumbing, mechanical, and other technical repairs as directed.
* Conduct routine inspections of guest rooms, public areas, equipment, and facilities to identify maintenance needs and report deficiencies.
* Assist with the operation and routine maintenance of swimming pool and spa areas as assigned.
* Safely operate hand tools, power tools, ladders, and other maintenance equipment.
* Accurately complete and update work orders using the property's maintenance management system.
* Maintain Engineering work areas, shops, storage rooms, and assigned work locations in a clean, organized, and safe condition.
* Follow all established safety procedures, OSHA requirements, and company policies and standards.
* Assist with room renovations, property improvement projects, special events, seasonal projects, and other resort maintenance needs.
* Protect guest belongings, resort furnishings, floors, landscaping, and surrounding areas while performing maintenance and painting work.
* Communicate maintenance concerns, repair needs, and potential safety issues promptly to Engineering leadership.
* Perform other duties as assigned based on resort and operational needs.
Qualifications
* High school diploma or GED preferred.
* Previous experience in maintenance, painting, construction, facilities, landscaping, hospitality, or a related field is preferred but not required.
* Basic knowledge of general maintenance practices and safe use of hand and power tools is preferred.
* Experience with interior and exterior painting, surface preparation, drywall patching, caulking, and touch-up work is a plus.
* Willingness and ability to learn multiple maintenance trades, including plumbing, electrical, HVAC, carpentry, painting, and general building maintenance.
* Strong attention to detail and pride in producing clean, professional-quality work.
* Strong guest service, communication, and interpersonal skills.
* Ability to follow instructions, prioritize assigned tasks, and work effectively both independently and as part of a team.
* Dependable, professional, and willing to learn with a strong work ethic and positive attitude.
Physical Requirements
* Ability to stand and walk for extended periods and frequently bend, stoop, kneel, crouch, reach, and climb throughout the workday.
* Ability to safely climb and work from ladders as required.
* Ability to lift, carry, push, and pull up to 50 pounds.
* Ability to perform repetitive motions associated with painting, sanding, rolling, brushing, and general maintenance work.
* Ability to work indoors and outdoors in varying temperatures and weather conditions.
* Ability to safely operate hand tools, power tools, ladders, painting equipment, and general maintenance equipment.
* Ability to work around paint, cleaning products, maintenance materials, and other chemicals while following required safety procedures and using appropriate personal protective equipment.
Schedule Requirements
* Must be available to work a flexible schedule based on resort operational needs, including mornings, evenings, weekends, and holidays.
* May be required to work overtime or assist with emergency maintenance situations as needed.
Preferred Qualifications
* Valid driver's license.
* Previous hotel, resort, facilities maintenance, construction, or painting experience.
* Working knowledge of hand and power tools.
* Basic painting, drywall, carpentry, plumbing, and general repair skills.
* OSHA 10 certification or willingness to obtain.
* EPA Section 608 certification is a plus but not required.
Core Competencies
* Guest Service
* Quality & Attention to Detail
* Painting & General Maintenance
* Teamwork
* Dependability
* Safety Awareness
* Initiative
* Problem Solving
* Willingness to Learn
* Time Management
* Professionalism
* Pride in Workmanship
Growth & Development
The Class I Maintenance Engineer is an excellent opportunity to build a career in hotel and resort Engineering. Through hands-on experience, training, and mentorship from experienced Engineering professionals, team members can develop skills in painting, carpentry, plumbing, electrical, HVAC, mechanical systems, preventive maintenance, and other building trades while preparing for increased responsibilities and future advancement within the Engineering Department.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.