Shipping Specialist

Shipping Specialist

At Amber Specialty Pharmacy, our commitment to patient care is unmatched. Enjoy fulfillment in a career where you have the opportunity to make a positive impact on patients with complex and chronic conditions.

Pay: $18.00/hour

Monday-Friday

Hours: 7 a.m. - 7 p.m.; varied shifts (to equal 40 hours per week)

No weekends

Six paid holidays

Must pass post-offer, pre-employment drug and background tests as allowed by state, federal, local ordinance, statutes and licensing/accreditation requirements.

General Functions

Responsible for the daily operations of the pharmacy and shipping department. Responsible for the accuracy of shipping addresses on all shipped items. Responsible for all time-sensitive shipments going out on a daily basis.

Reporting Relations

Reports to: Pharmacy Manager

Direct Reports: None

Primary Responsibilities:

• Follows correct pack-out procedures for all outgoing medications
• Determines the method of shipment, utilizing knowledge of shipping procedures, routes, and rates
• Monitors weather at shipping locations to select the proper package
• Loads/unloads freezer bricks into the freezer for use with refrigerated shipments
• Uses computer system to ship and track all shipped packages. Generates shipping label for outgoing prescriptions as needed. Monitors and selects the best shipping option to get packages to the patient by the needed date
• Monitor shipping exceptions and arranges alternate delivery with an outside courier company to recover distressed or delayed packages and ensure appropriate delivery arrangements are made
• Takes emergency packages to shipping carrier after cutoff time or delivers to patients' if needed
• Creates end-of-day shipping manifest; files end-of-day shipment information
• Tracks missing shipments for patients/facilities. Monitors alerts for packages that did not arrive
• Maintains inventory of shipping materials and supplies
• Prepares boxes for future shipments during slow periods
• Maintains adequate inventory of package inserts and educational materials; works with appropriate staff to order or print supplies as needed
• Monitors and alerts all staff of holidays, weather, and other unexpected shipping issues
• Unpacks and examines incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages
• Inspects outgoing packages to ensure quality and accuracy of shipment. Examines outgoing shipments to ensure address and postage accuracy
• Works closely with the Pharmacy Manager and Lead Shipping Specialist to ensure all procedures are being followed
• Adheres to all company policies as indicated in the handbook and directives issued by management
• Maintains professionalism at all times and works as a team member with all other employees in a courteous, respectful, and cooperative manner
• Assists with other projects as assigned by the Pharmacy Manager or Lead Shipping Specialist

Professional Competencies:

• Proficient with MS Excel, Word, and Outlook
• Knowledge of all shipping equipment, systems, and processes. Attention to detail with emphasis on organizational skills. Strong oral, written, and interpersonal skills
• Self-initiative
• Demonstrated ability to meet tight deadlines
• Ability to work with all levels of internal management and staff, as well as outside clients and vendors

Educational Requirements:

High school diploma or equivalent

Physical Requirements:

• Must be able to remain in a stationary position up to 90% of the time
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., and traverse conferences, meetings, and remote events
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
• The ability to observe details at close range (within a few feet of the observer)

Working Conditions:

Normal office environment.

Equipment Used to Perform the Job:

Computers, keyboards, mouse, monitors, fax, and/or headsets for phone work. Software specific to the position, including but not limited to Microsoft Outlook and Skype. Must lift and traverse the area to move paper and supplies to use the equipment.

Contacts:

Frequently interact with co-workers, intradepartmental staff of the company, managers, leaders, insurance providers, payers, vendors, and customers. This is a partial list of contacts and is subject to changes and alternatives.

Confidentiality:

The incumbent must maintain the confidentiality of personal information for the applications and licensing requirements, including any financial, strategic, or proprietary information. The company does not consider this an exhaustive list of examples and may add or modify as deemed appropriate to the execution of the role.

Candidates must be able to pass a pre-employment drug test, background check, and health screening (if applicable).

Apply now and join our mission to provide exceptional patient care!