ITAD Operations Lead

ITAD Operations Lead

Schedule : Full-Time / Monday – Thursday; 6:00am - 4:30pm

Location : Onalaska, WI

Starting Wage : $23.8/hour - $26.00/hour (dependent upon experience)

Bonus : Quarterly Profit Sharing AND Pay Increase Opportunity Twice Per Year!

We Offer

• 3 weeks PTO in year one (4 weeks in year two!)
• 8 paid holidays
• Health benefits starting the 1st of the month after you’re hired
• 401k match
• Career growth, training opportunities, and much more!

What You’ll Do

• Process production material in accordance with written instructions
• Serve as a mentor, instructor, and area liaison
• Provide updates and recommendations to area supervisor on team member performance, wins, and opportunities
• Attend administrative production meetings
• Verify production numbers for the department and submit requests for internal support services
• Communicate in accordance with applicable procedures for non-compliances, near misses, accidents, and injuries
• Communicate with Account Management and Sales team members from all divisions regarding order fulfillment status
• Assist with training, process improvement, production tracking, and product flow
• Coach ITAD Technicians to improve efficiency, quality, compliance, safety, and value creation
• Support the ITAD Operations Supervisor with one or more production processes
• Complete additional projects and duties as assigned

What We’re Looking For

Required Qualifications

• High school diploma or equivalent
• Minimum six months of ITAD and/or production experience
• Advanced understanding of procedures, safety, quality, compliance, and data requirements within assigned processes
• Strong troubleshooting and problem-solving abilities
• Experience coaching and motivating team members
• Forklift and/or pallet jack experience
• Intermediate computer skills
• Strong critical thinking and organizational skills
• High attention to detail
• Excellent verbal and written communication skills
• Leadership, training, and coaching experience
• Ability to prioritize account terms in a goal-oriented environment
• Ability to effectively motivate and lead others
• Ability to lift 25–50 lbs regularly and up to 75 lbs with team assistance
• Ability to stand and work for extended shifts exceeding 10 hours on occasion
• Demonstrated ability to meet production rate, quality, compliance, and safety standards
• Ability to use basic hand tools

Preferred Qualifications

• ITAD production product flow and processing experience
• Previous supervisory or team leadership experience
• Proficiency in Microsoft Office
• Spreadsheet and database design/enhancement experience
• Advanced math skills
• Working knowledge of OSHA, R2, ISO, and related standards
• Leadership or supervisory training/education
• Understanding of financial and operational metrics related to production areas
• Knowledge of ITAD product grading and value determination

What Your Work Environment Will Be Like

• Production and warehouse environment
• Frequent standing, walking, lifting, and movement throughout shift
• Use of hand tools and production equipment
• Fast-paced, goal-oriented work environment
• Collaborative team atmosphere focused on safety, quality, and efficiency

Who We Are

At Dynamic Lifecycle Innovations, we help protect the planet by giving electronics their next best life. From recycling and data security to keeping materials out of landfills—we’re proud to do work that makes a difference.

We believe our team is everything. That’s why we create jobs you’ll enjoy—where you’re supported, respected, and part of something bigger.

Want to hear it from the people who work here? Check out our Great Place to Work® page to see what our team members have to say.

How We Hire: The Head, Heart, and Hands

At Dynamic, we know great team members bring more than just experience—they bring their whole selves.

Head – How you naturally work and solve problems
❤️ Heart – What motivates you and what you care about

Hands – The skills and experience you bring (or want to build)

That’s why we invite all candidates to complete our short Predictive Index (PI) assessment. It’s quick (less than 20 minutes) and totally optional—but we encourage it! It helps us understand how you think and work best.

⭐ Why Join Us?

• Award-Winning Culture – Certified Great Place to Work® since 2017
• Values-Driven – We live our core values every day
• Environmental Impact – Help give electronics their next best life
• Innovation Encouraged – Your ideas are welcome here
• Career Growth – Access to professional development and advancement opportunities

Dynamic Lifecycle Innovations is an equal opportunity employer and is committed to providing fair employment opportunities for all based on merit. For positions subject to state contract requirements, we adhere to state affirmative action obligations and take proactive steps to ensure equal opportunity in our hiring practices. We do not discriminate or make any employment decisions on the basis of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other characteristic protected by law.