Commercial Sales Consultant

Job Overview

Guardian Alarm is one of the largest, independently owned security companies today. From single-family homes to multi‑facility corporate locations and high‑rise office buildings, Guardian Alarm provides the latest technology, service, and support to protect what is important to our customers. Established 90 years ago and headquartered in Southfield, Michigan, Guardian Alarm offers a variety of property and life‑saving solutions and partners with businesses of all sizes to deliver state‑of‑the‑art commercial security solutions.

Job Functions

• Prospect for new business and create goodwill to enhance Guardian Alarm’s positive image.
• Act as a liaison between Guardian Alarm, local police crime prevention departments, and the geographic territory.
• Serve as a security expert and represent Guardian Alarm at business networking associations, civic and fraternal organizations.
• Participate in Guardian‑sponsored exhibits to generate leads for new business.
• Attend Guardian‑sponsored sales training programs and meetings.
• Assess customer desirability based on the ability to pay and potential risk factors.
• Conduct physical surveys of premises to identify areas and means of protection.
• Design protective systems tailored to prospects’ needs and price systems using established price lists.
• Prepare and present sales presentations and proposals that highlight the positive features and benefits of Guardian Alarm’s products and services over competitors.
• Follow up with prospects, negotiate contract terms and clauses, and prepare final contracts for signature.
• Process contracts, paperwork, and other work orders, completing all documentation in accordance with approved procedures.
• Maintain and update all leads in the database as needed.
• Coordinate sales activities with operations supervisors and assist them with installation or service questions regarding systems sold.

Required Skills & Abilities

• Excellent verbal and written communication skills.
• Excellent sales and negotiation skills.
• Highly organized with attention to detail.
• Proven ability to build and maintain relationships with clients.
• Proficiency with Microsoft Office Suite or related software.
• Proficiency with CRM software.

Education & Experience

• High school diploma or equivalent.
• Some college education or equivalent work experience is preferred.
• 3–5 years of business‑to‑business sales experience required.
• Security industry experience preferred.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Daily travel to meet with clients or potential clients is required.