Production Administrative Assistant

Are you organized, detail - driven, and energized by keeping operations running smoothly?

At Groundworks, North America's leader in foundation solutions, our Production Administrative Assistants are essential partners to our field and leadership teams-providing the coordination, accuracy, and follow-through that keep projects on track. From scheduling support and paperwork management to communication and data accuracy, your work directly supports our crews and ensures a seamless customer experience. If you thrive in a fast-paced environment and want a stable role with growth opportunities at a nationally respected company, this position is built for you.


We are seeking a detail-oriented Production Administrator to support project execution through permitting coordination, engineering documentation management, and cross-functional administrative support. This role serves as a key link between engineering, operations, permitting agencies, and project stakeholders to help ensure projects move efficiently from planning through production.

Duties and Responsibilities

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order to include scheduling maintenance
• Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.
• Setting and confirming install dates
• Mailing customer information packets
• Following up with customers on a variety of issues
• Updates customer records for accuracy
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
  
  

Qualifications

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

Working Conditions

• Seeing with the ability to read reports, data, statistics and information on computer screens are required.

• Full-time
• Onsite

What We Offer:

• Competitive base pay + bonus based on company performance ($30-45k avg.)
• Annual Tribe Appreciation Tour, holiday & volunteer events

• Upward mobility - we promote from within 80% of the time

• When you win, you own it-our Employee Ownership Program lets you share the upside

• Tuition Reimbursement Program - we invest in your development!

• Work-life balance - 2 weeks PTO and 6 paid holidays

• US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave

• Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance