Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in February 2018, and since then weve built a strong team of six dedicated professionals who share a commitment to excellence. We offer a comprehensive benefits package that includes a 401(k), a health insurance subsidy, and paid time off to support a healthy work-life balance.

I earned my bachelors degree in Business from Mississippi State University and am deeply involved in the local community. Our agency partners with organizations like the Desoto County Dream Center, the Community Foundation of Northwest Mississippi, and local food banks. We also participate in initiatives such as the Thanksgiving Meal Fundraiser and stay active with the Southaven and Hernando Chambers of Commerce.

Our office is a high-performing, relationship-driven agency that focuses on creating personalized insurance solutions tailored to each clients unique needs. Were not just about selling products - were about building trust and long-term relationships. Were looking for highly motivated, detail-oriented professionals who want more than just a job - theyre ready to build a career, embrace challenges, and continuously improve.

If youre passionate about growth, driven by success, and excited to make a difference in customers lives, this could be the perfect place for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Will Patton - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.