Treatment Coordinator

Treatment Coordinator

At Spark Orthodontics, we're dedicated to delivering exceptional dental care and ensuring a seamless experience for every patient. As a Treatment Coordinator (TC), you will play a vital role in connecting our patients with the care they need, ensuring schedules are managed efficiently and that every detail is handled with precision.

As a TC, you will coordinate procedures across multiple offices and ensure every patient is prepared and informed for their dental surgery. Your attention to detail and communication skills will ensure smooth operations and positive patient experiences.

Responsibilities

• Manage dental insurance prior authorizations, ensuring they are secured at least 30 days before surgery.
• Notify patients of their scheduled surgery time one week prior and confirm all necessary co-pays are collected in advance.
• Maintain accurate scheduling using Dentrix and Vision systems, ensuring alignment across platforms.
• Communicate effectively with staff regarding schedule changes and cancellations, keeping detailed records of reasons.
• Assist in collecting medical deductibles when applicable (separate from dental benefits).
• Check and respond to company emails daily to ensure effective communication.

Qualifications

• Experience working with Dentrix software is a plus.
• Strong interpersonal and communication skills to work closely with patients and staff.
• Proficient with MS Word and Excel

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:

• Medical and Vision Insurance : You're eligible starting the first month after you join.
• Dental Coverage : Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match : We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays : Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance : We understand the importance of furry family members too.
• Cutting-edge Technology and Training : We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options : Protect yourself and your loved ones with our coverage options.

Spark Orthodontics was founded in 2010 by Dr. Jason M. Hartman, D.M.D., M.S. We have 11 convenient locations and have quickly become the leading orthodontic care provider in the Lehigh Valley, Greater Reading Area, Schuylkill County, Lancaster County, York County, Cumberland County, Dauphin County, Luzerne County, and Montour County areas. We are known for our innovative office designs and are widely recognized as a leader in orthodontics. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.