Senior Customer Quality & Operations Execution Lead
Citizens Bank
Citizens Bank is seeking an Office of the Customer Quality & Operations Execution Lead to manage customer complaints and enhance service outcomes. This role requires strong analytical abilities and leadership to drive compliance and operational efficiency. The ideal candidate has over 5 years of experience in customer experience and quality assurance within regulated environments. The position is hybrid, requiring 4 days in the office and 1 day remote. #J-18808-Ljbffr Citizens Bank
Vacancy posted 2 days ago
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