Senior Customer Quality & Operations Execution Lead
Citizens Bank
Citizens Bank is seeking an Office of the Customer Quality & Operations Execution Lead to manage customer complaints and enhance service outcomes. This role requires strong analytical abilities and leadership to drive compliance and operational efficiency. The ideal candidate has over 5 years of experience in customer experience and quality assurance within regulated environments. The position is hybrid, requiring 4 days in the office and 1 day remote. #J-18808-Ljbffr Citizens Bank
- The Office of the Customer (OOC) at Citizens is a critical function responsible for... ...model, the Office of the Customer Quality & Operations Execution Lead will serve as a key individual contributor... .... This role operates as a senior subject matter expert and thought partner...QualityWork at officeLocal areaRemote workMonday to FridayShift work
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- ...Senior Account Executive As a vital member of the Bradford Commercial Team... ...Executive is a strategic, customer-facing sales leadership role... ...Specialists, Regulatory, Operations, Quality, and Business Development.... ...pursue customers using lead generation tools, industry...QualitySeniorContract workRemote work
- Rhode Island Energy is seeking a Lead Supervisor in Electric Operations in Providence, RI. This role involves overseeing highly skilled distribution... ...work on electrical facilities while ensuring safety and quality. The Lead Supervisor will manage line crews, respond to...QualitySenior
$70.5k - $99.54k
...know what it takes to lead UPS into tomorrow—... ...passion. If you have the qualities and drive to lead... ...The Healthcare Senior Account Executive achieves the assigned... ...incumbent analyzes customers’ current supply chain... ...position collaborates with operations to implement...QualitySeniorPermanent employmentFull timeWork experience placementRelocationVisa sponsorshipFlexible hours$177.69k
...Senior Account Executive East Providence, RI This isn't a traditional... ...chance to build and operate a hyperlocal magazine... ...to launch, grow, and lead a Stroll publication... ...with their ideal customers through your... ...homeowners through high-quality monthly publications,...QualitySeniorLocal areaWork from homeHome officeFlexible hours$127.9k - $291.9k
...with mission‑critical tax and customer reporting operations. Specifically, our... ...responsibilities Serve as lead of tax operations team. Responsible... ...reporting, workload, quality and utilization/overtime distribution... ...trouble‑shooting, execution and communication (written...QualitySeniorSummer holidayFlexible hours$75.2k - $124.1k
...Reporting and Withholding EDGE Senior Analyst EY is a leader... ...because this team operates in a technical... ...comes with producing high-quality, valued work and advice... ...development, and documentation. Lead the preparation and... ...all backgrounds, from executives and entrepreneurs to investors...QualitySeniorSummer holidayFlexible hours- The Washington Trust Company is seeking an experienced Senior Wealth Administrator to support exceptional wealth management services... ...experience. The ideal candidate will possess deep knowledge of wealth operations and have a minimum of 10 years in wealth management, along with...Senior
$100k - $110k
Rhode Island College seeks a high-level executive support professional for the Office of the President. The role involves coordinating initiatives, managing communications, and undertaking priority projects. Candidates should possess strong interpersonal skills, leadership...Interim roleWork at office$82.94k - $182.55k
...prioritize safety and quality in everything we do.... ...Position Summary The Senior Manager, Customer Strategy & Business Integration... ..., strategy, and execution to unlock customer‑... ...effectively. Lead high‑impact initiatives... ...manage conflict, and operate effectively in a matrixed...QualitySeniorHourly payFull timeTemporary workWork experience placementCasual workWork at officeLocal areaRemote work$116k - $133k
...Account Executive Guardant Health is a leading precision oncology company focused on guarding... ...Sales & Customer Engagement Achieve Sales... ...strategies. Customer Service & Operations Provide High-Touch Customer... ..., effectiveness, and quality of work. Hybrid Work Model...QualityWork at officeLocal areaWork from home$50k - $60k
...leadershipri.org with the subject Program Operations Lead and attach a cover letter and resume.... ...to support the delivery of high‑quality leadership development and strengths‑based... ...for you if: You are mission‑focused - execution‑oriented with a track record of achieving...QualityWork at officeFlexible hours$130k - $140k
...Manager, Security Operations Location: United States... ...Reports to: Senior Director, Security... ...regulated Pearson customers. This role acts as... ...consistent, auditable execution of SOC processes... ...Support Lead or coordinate incident... ...awareness, evidence quality, and customer‑facing...QualityFull time$97.5k - $131.63k
...in what they’re doing! Job Description Summary: The Senior Account Executive is an enterprise software sales professional who sells... ...brings current relationships. Proactively prospecting and leading meetings with customers weekly. Our Enterprise Suite division is looking for...SeniorRemote workWorldwide- ...provide leadership and direction for planning, execution, and delivery of multiple complex IT... ...as per agreed schedule, budget and quality. Key Responsibilities To drive value creation... ...understand the business engagements. To lead and inspire cross-functional teams, offering...QualitySenior
- ...relationships, serving as both the executive steward and trusted advisor to customers navigating data,... .... You will operate at the intersection of business... ...executive‑level relationships (Senior Director, VP, C‑suite)... ...abilities Experience leading and influencing cross‑functional...SeniorPermanent employmentFlexible hours
$70k
...Description The Sales Account Executive is a client‑facing outside sales role operating within an assigned... ...provides Indoor Air Quality (IAQ) testing for mold,... ...work by following up on leads, negotiating and closing... ...interface between customers and Eurofins, communicating...QualityBase plus commissionFull timeMonday to FridayNight shift$151.5k - $346k
...Country At EY’s Technology Operations Managed Services team (... ...solutions including custom development and bespoke... ...solutions. As a Senior Support Services professional... ...client outcomes, quality support and resolving issues... ...the clients. Delivery Lead for Applications...QualitySeniorContract workSummer holidayFlexible hours$80k - $100k
A leading staffing agency is seeking a Retail Execution Lead in Providence, Rhode Island. This role involves driving structured retail operations and collaborating with various departments on product launches and commercial projects. Candidates should have at least 5 years...- ...a CVS Health company, is seeking a Sr Analyst, Quality Assurance in Woonsocket, RI. In this role, you will lead quality assurance efforts on projects, define test... ...Responsibilities include developing test plans, executing test cases, and communicating results...QualitySeniorRemote job
- ...difference here. UltraViolet Cyber is a leading platform-enabled unified security operations company providing a comprehensive... ...Cyber provides both managed and custom‑tailored unified security... ...seeking a high‑performing Sales Executive to drive growth for our Offensive...SeniorTemporary workRemote work
- The Network Operation Center (NOC) has three main roles... ...; 2. To provision customer network services on core... ...Rapidly identifies and executes real-time actions to... ...Desk Manager and NOC Lead. Primary duties and responsibilities... ..., administration, and quality checks. Identifies...QualitySeniorWork at officeRemote workNight shift
$75.4k - $199.14k
## Senior Manager, Customer Experience Intelligence (AI & Insights... ...safety and quality in everything we do.... ...will be responsible of leading and developing a team... ...signals across digital, operational, and AI-driven channels... ...CX priorities and execution* Support development...QualitySeniorHourly payFull timeTemporary workLocal areaRemote work$177.69k
...chance to build and operate a hyperlocal magazine... ...Summary We're seeking a Senior Account Executive (known to N2 as Area... ...to launch, grow, and lead a Stroll publication... ...businesses with their ideal customers through your... ...homeowners through high-quality monthly publications,...QualitySeniorLocal areaWork from homeHome officeFlexible hours$90k - $130k
...Description CAM Sr Sales Executive - Service and... ...Key Responsibilities Lead the sales process to drive... ..., and maintain new customer relationships within the... ...value proposition, and quality of work. Facilitate... ...collaborating with operations and service teams....QualitySeniorLocal areaImmediate start$66.44k - $139.24k
...prioritize safety and quality in everything we do. As a Pharmacy Account Executive (AE) for CVS Health, you will serve as the senior level liaison for PBM clients... .... Responsibilities Lead the strategic account... ...management, clinical, and operations) as the quarterback...QualityWork experience placementLocal area$100k - $130k
...Transportation Practice is hiring a Senior Project Engineer for a... ...as the Technical Lead for the transportation... ..., coordination, and execution of projects of varying... ...guidance Maintains quality control by reviewing designs... ...of our employees, customers, and communities. We do...QualitySeniorTemporary workWork at office$49.92k - $54.08k
...cream" culture at all times (greets customers, offers samples, demonstrates store pride... ...vision and dental insurance Catering Operations Role Manage daily catering operations... ...events and attend to ensure smooth execution and quality service. Foster a positive work...QualityFor contractorsSummer workLocal areaNight shiftWeekend work$115k - $125k
...achieve their goals and lead a choice-filled life.... ...Manage the daily operational functions of the Office... ...Governance Enablement Support execution of Board and committee... ...interacting with senior leaders, Board members... ...provides affordable, quality digital products and services...QualitySeniorWork at officeLocal areaWorldwide
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