Volunteer Engagement Coordinator

Volunteer Engagement Coordinator

San Diego Campus - San Diego, CA 92110

Overview

Salary Range $22.00 - $24.48 Hourly Position Type Full-Time Category Volunteer Engagement

Description

San Diego Humane Society is hiring a Volunteer Engagement Coordinator for our Volunteer Engagement team!

How you'll impact our mission:

At San Diego Humane Society, we're united by our mission to Inspire Compassion, providing hope and advancing the welfare of animals and people. The Volunteer Engagement Coordinator serves as the first point of contact for volunteers both in the San Diego Campus Volunteer Center and virtually via email and phone. The Coordinator serves as the lead administrator for the volunteer management database, hosts group service days, and supports volunteer recruitment, onboarding, and retention efforts.

This role delivers service at the gold standard level in alignment with the SDHS Way, to meet the needs of animals and the people who love them by leading with compassion, finding creative solutions, providing personalized care and building connections. If you're passionate about making an impact in the animal welfare movement, we'd love to talk to you.

What's in it for you?

At SDHS, we're proud to be an Equal Employment Opportunity Employer and commit to being a place where every person – staff, volunteer, and guest – can feel a sense of belonging. We support and invest in employees through conscious delivery of benefits and a workplace environment based on our Core Values.

As an employee you'll enjoy:

• Competitive pay and paid time-off (including your Birthday Day Off!)
• Comprehensive benefits package, training and well-being programs
• 403(b) retirement plan with 5% match after 1 year
• Free pet adoptions, pet vaccines and spay/neuter services
• …and so much more!

What you'll do:

• Serves as the primary point of contact for volunteers at the San Diego Campus Volunteer Center; greets volunteers, addresses inquiries, and ensures all individuals have the necessary tools and resources to successfully engage in their volunteer shifts.
• Proactively assesses supply inventory for volunteer uniforms and equipment, identifying and resolve potential shortages before they impact daily activities and volunteer readiness.
• Manages Volunteer Engagement inbox, the main hub of communication for all volunteer needs, including researching issues, responding directly to volunteers or triaging to appropriate staff.
• Serves as administrator for the volunteer management database and provides support and training to volunteers and staff, virtually and in person.
• Leads campus tours to orient volunteers and coordinates volunteer recognition
• Supports all philanthropy and operational events utilizing volunteers, including prep tasks and event day leadership

What we're looking for:

• Requires a high school diploma or equivalent, and a minimum of two (2) years of experience working in an administrative function in an office environment. Associate's degree preferred.
• One (1) year of experience working with volunteers, at an animal-related organization or in a guest-related capacity strongly preferred.

Location & Hours: Based at our San Diego Campus, but supports all campuses. This position works 40 hours per week.

Pay: Starting range is between $22.00 – $24.48 per hour.

The listed hiring range for this position depicts the target range of pay rates for candidates. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. Compensation for internal candidates may increase beyond the listed range based on performance over time. For all candidates, the actual starting pay rate is determined by a variety of factors, including but not limited to your years of related education and experience, internal pay equity, and position location.