Customer Service Representative, Auto Parts - Counter Person

Job Description

Job Description

Join the Automotive Revolution at Fenix Parts

About Fenix Parts: Fenix Parts isn’t just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence.

Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment.

Position Overview: Customer Service As a key player on our team, you’ll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise.

Job Snapshot:

• 5-day work week.
• Handle incoming calls and emails from customers inquiring about selling their vehicles or looking for parts.
• Provide part interchanges and sell/complete returns on parts
• Maintain relationships with dealers, tow companies, and garages who are continuously looking to sell vehicles.
• Arrange vehicle pickups from customer homes and businesses.
• Maintain awareness of inventory levels and top sales parts
• Open communication with supervisor to maintain site-specific needs.

What We Offer:

• Competitive Compensation: Attractive earnings with growth potential.
• Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options.
• Work-Life Balance: Enjoy a stable day shift schedule from Monday to Friday.
• Professional Development: Opportunities for advancement in a growing company.
• Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer.

Requirements:

• High School Diploma or equivalent
• Excellent computer skills
• Excellent communication skills
• Strong math skills
• Knowledge of auto parts and vehicles

Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here!

Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let’s revitalize the way the world views automotive recycling!