Store Sales Manager

Job Details The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising across multiple store units. The manager also leads selling programs, drives related KPI results, and supports the omni-channel experience. This individual ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members. As an effective coach, the Store Manager develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success. New Hire Onboarding and Team Building Conduct one‑on‑one meetings to gain a deep understanding of team motivations and personal/professional aspirations. Create a comprehensive team "bio book" that grows alongside the team. Have 30‑60‑90 day check‑ins with new team members to discuss progress and opportunities. Workforce Management Conduct workforce management activities, including store staffing schedules and reconciling punches, using Operations team support and tools. Ensure company policies, appearance and functionality standards, and state regulations are followed. Maintain professional communication and representation of the Company brand in all internal and external interactions. Follow Company procedures for product transfers to ensure proper inventory documentation. Plan strategically and analyze company‑provided reporting to determine appropriate staffing levels. Partner with leadership to make staffing level changes. Talent Development Provide technical and product knowledge to associates and customers as a subject matter expert. Analyze company‑provided reporting to identify skill gaps and address them through coaching. Business Operations and Acumen Achieve or exceed individual store financial targets through effective execution and customer service at the store level. Ensure store execution of product merchandising, marketing and POP standards. Partner with marketing to plan, implement and monitor the assigned store’s social media strategy to positively impact brand awareness and increase sales. Ensure timely opening and closing procedures. Manage stock inventory levels for the assigned store. Review merchandise flow to ensure accurate stock. Follow all Company procedures on cash handling, including acceptance of payment and deposit processes. Adhere to all sales processing policies to ensure proper creation and execution of customer invoicing. Be able to stand or sit for 8+ hours at a time. Execute company initiatives and any other activities requested by the supervisor. Maintain awareness of competition, advertisements and services offered; develop strategies to counter. Conduct store level inventory process and research discrepancies; partner with leadership and corporate partners as needed. Lift, push or pull 50+ pounds. Benefits Included Excellent career growth opportunities through on‑the‑job training and development programs. 401(k) with employer matching. Mental health and life resources. Medical, dental, prescription, and vision plans. Get paid on‑demand. Base pay or uncapped commission. Employee discounts on Mattress Firm sleep products and accessories. Compensation Competitive pay range of $90,000–$100,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. Pay amount does not guarantee employment for any particular time. Qualifications Legal authorization to work in the United States without the need for sponsorship; proof of eligibility is required. Equal Employment Opportunity Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non‑discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. #J-18808-Ljbffr