Supervisor

Supervisor Location: Scene 75 Romeoville (Chicago) IL Position Type: PT Hourly Payrate: $17-$20 per hour Company Overview Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is more than an industry leader; it's a dynamic workplace where joy and excellence converge. Actively involved in creating vibrant amusement park locations, we are the force behind superior entertainment experiences and lasting success. With a proud portfolio of unparalleled FEC brands, we ensure unforgettable moments at every location. Our commitment to safety, trust, and pride in our work creates a warm and inclusive environment where guests are treated like friends. At Five Star Parks & Attractions, we embrace empathy, acknowledge possibilities for all, and celebrate the unique payoff for each individual guest. Join us in a workplace that's not only safe & secure but also FUN , where every day is a joyful adventure. Job Summary The Supervisor position assists the Operations Managers and General Manager with real-time operations that facilitate the maximization of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence and economic goals. Key Responsibilities Daily responsibilities: Assist managers in overseeing the daily operations of all crew at your facility. Ensure that pre-shift standups meetings are completed. Document attendance issues following attendance policy. Ensure inspections are completed; problems must be tagged, reported and followed up. Verify that the park is clean; delegate cleaning duties to team members. Approve timekeeping; ensure that management staff at your facility approve clock-in/out punches each shift. Complete the daily schedule template the previous day to ensure all positions are covered. Assess team and move crew around as needed. Assess team for training and re-training needs. Field guest complaints. Assist Operations Managers in completion of guest and team member incident reports as needed. Help Manager ensure reports are completed and turned in within 24 hours. Ensure team members who are injured are retrained if that was the cause. Call Safety Manager immediately if a team member needs medical attention. Work alongside crew as needed; fill in for breaks as required. Perform other duties and responsibilities as required or requested. Schedule crew members for your designated location. Ongoing Responsibilities Support GM's goal of ensuring the team meets or exceeds turnover times. Assist with ride audits if needed; retrain or coach as needed. Update standup meeting information and communicate changes to other operations managers. Ensure the facility is well maintained; notify GM if something needs to be fixed. Supervisory Responsibility This position assists Operations Managers and General Manager in managing all employees of the department and is responsible for leadership, performance management and retention of crew members within its department. Physical Demands The physical demands described here are representative of those that must be met by a crew member to successfully perform the essential functions of this job. While performing the duties of this job, the crew member is regularly required to talk or hear, stand, walk, bend, use hands to handle or feel, reach with hands and arms, and may lift up to 50 lbs at times. Education High school diploma or GED equivalent required. Position Type / Expected Hours of Work This is a part-time position and hours of work and days are determined by the General Manager. Evenings, weekends, and some holidays are required as job duties demand. Benefits Medical, Dental, and Vision Insurance Prescription Drug Coverage Health Savings Account (HSA) Supplemental Insurance (Aflac) Voluntary Life Insurance Company-Paid Life Insurance Company-Paid Long-term Disability Insurance 401(k) Retirement Plan – eligible after 1 year of employment, with company match. Position starts at $18-20 per hour. Notice of E-Verify Participation Five Star Parks & Attractions participates in the E-Verify program. Equal Opportunity Employer Five Star Parks & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Malibu Jack's