Seasonal eComm Associate

Job Description

Job Description

Benefits:

• Positive, fun work environment
• Referral Bonus ($250 per referral that remains 60 days)
• Above & Beyond Award ($75 gift card)
• Employee Discounts (30% in-store year-round, 50% off AO & AOA Brand)
• Flexible schedule

We’re looking for a detail-oriented, tech-savvy E-Commerce Associate to join our Homewood team for the busy holiday season. This role is dedicated to supporting online order fulfillment and customer service needs directly from our largest retail location, ensuring smooth e-commerce operations without pulling in-store staff off the floor. 

The E-Commerce Associate will act as the bridge between our digital storefront and physical inventory, helping us deliver fast, accurate, and seamless experiences to our customers during the peak shopping season. 

Responsibilities

Order Fulfillment:

• Pick, pack, and prepare online orders for shipment and in-store pickup with speed and accuracy. 
• Ensure packaging meets brand standards and shipments go out on schedule. 

Inventory Management:

• Monitor and update stock levels in coordination with the e-commerce and store teams. 
• Flag low-stock items and discrepancies quickly to avoid order delays. 

Operational Support:

• Maintain a clean, organized workspace for e-commerce operations within the store. 
• Support in preparing the store for high-volume e-commerce days (e.g., Black Friday, Cyber Monday). 

Qualifications

• Previous retail, e-commerce, or fulfillment experience preferred. 
• Strong organizational skills and attention to detail. 
• Ability to multitask and manage priorities in a fast-paced environment. 
• Excellent communication skills, both written and verbal. 
• Comfortable using computers, handheld devices, and order management systems. 
• Must be available to work a flexible holiday schedule, including evenings, weekends, and peak days. 

Holiday Blackout Dates: October 1 – January 15. No time off requests will be approved during this window