Quality Control Field Representative

Quality Control Field Representative

The Quality Control Field Representative ensures concrete pouring activities are completed in an efficient and timely manner. This position is also responsible for maintaining contact with customers on the job site to assess the quality of work in progress and enhance customer service.

Responsibilities:

• Work closely with the QC Project Specialist to support customer satisfaction and provide field-based quality control oversight
• Dispense site-added admixture
• Attend pre-job meetings
• Assist QA Lab with duties that pertain to trial batching, sampling, and testing concrete, cementitious, and aggregates
• Testing to include moisture content, slump, density, air content, cylinders, etc.
• Analyze aggregate and strength reports
• Troubleshoot job problems and handle job complaints (low breaks, Schmidt hammer, cracking, coring, color, etc.)
• Prepare job incident reports
• Coordinate work with other regional management personnel, i.e., sales, operations, customer service, dispatch
• Collaborate with plant operators, drivers, material handlers, and other operations personnel to support product quality, plant efficiency, and customer requirements

Education:

High school diploma/GED

Requirements/Qualifications:

• Experience in customer service in the ready-mix industry or concrete driver experience
• Ability to work both independently as part of a team; self-motivated
• Exceptional written and verbal communication skills
• Working knowledge of concrete and construction job sites, including occupational hazards and appropriate safety practices
• Ability to travel to job site locations
• Valid driver's license and clean driving record

Conditions of Employment:

Successful candidate must submit to a post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require Federal Motor Carrier Safety Administration (FMCSA) registration/clearance as well as ongoing alcohol and drug testing. In accordance with the San Francisco Fair Chance Ordinance, for work that will be performed in the San Francisco area, qualified applicants with arrest and conviction records will be considered for employment.

Location: San Jose, CA, US, 95126