Business Analyst

Job Description

Job Responsibilities:

The Business Analyst helps connect the business team and the technology team. Their job is to understand what the business needs, turn that into clear instructions for developers, and make sure the final solution works the way it should.

They work on both projects and day-to-day support, focusing on improving processes, making systems work better, and ensuring everything follows insurance rules and regulations.

• Act as the main point of contact between business teams and IT, making sure both sides are aligned.

• Talk with stakeholders to understand their needs and turn them into clear requirements

• Lead meetings to define goals, priorities, and project scope.

• Write out clear requirements and acceptance criteria so developers know exactly what to build.

• Help test systems (User Acceptance Testing) to make sure everything works correctly.

• Support insurance systems (like policy rating and issuance) and ensure they follow business rules and regulations.

• Look for ways to improve processes and make workflows more efficient.

• Communicate updates, risks, and recommendations clearly to stakeholders.

• Create and maintain documentation and user guides.

• Support both small and large projects, while also helping with day-to-day system needs.

• Become a go-to expert on specific systems, products, or processes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• Bachelor's Degree

• 5+ years of experience as a Business Analyst

• Experience working within Agile or iterative delivery methodologies

• Strong understanding of user acceptance testing and quality assurance practices Working knowledge of insurance concepts and policy administration