Program Manager - Creative & Marketing

Review incoming briefs to ensure clarity on goals, requirements, timelines, and success criteria before kickoff. Partner with cross-functional teams - including Comms, Product, GBX, and external partners - to plan and execute projects from start to finish. Build and maintain detailed project plans, timelines, scopes, and documentation for all projects within your pillars. Manage the day-to-day workflow for priority tentpoles across social, partnerships, B2C PMC and growth initiatives, tracking deliverables, approvals, and risks. Maintain quarterly roadmaps for your initiatives. Support forecasting and scoping for all planned work, partnering with Resource Management to secure staffing needs. Contribute to annual and bi-annual strategic planning by estimating effort, identifying operational considerations, and highlighting potential risks or opportunities. Identify inefficiencies, gaps, or bottlenecks across pillars and workstreams and recommend actionable workflow improvements. Maintain and evolve documentation, templates, and tools to ensure repeatability and operational consistency. Collaborate with the Group Program Manager and other PMs to improve cross-functional processes and enhance overall team impact. Act as a point of escalation for project-related questions or issues within your pillar(s). Foster strong relationships across teams by communicating clearly, collaborating proactively, and encouraging shared ownership of outcomes. Requirements 8+ years of project management, program management, production management, or related marketing/creative experience Bachelor's degree or equivalent experience Experience managing social-first, partnership-driven, or growth marketing programs Background in content production across digital, social, video, or integrated marketing campaigns Experience managing multiple creative projects in parallel Experience collaborating with leadership and presenting program updates or recommendations Core Competencies Demonstrates extensive project management expertise with a focus on social-first and partnership-driven marketing programs. Proven ability to collaborate across teams, manage multiple projects, and enhance operational efficiency through strategic planning and documentation. Highest-signal resume keywords Project Management Program Management Content Production Cross-Functional Collaboration Strategic Planning ATS Optimization Keywords Hard Skills Project Planning Timeline Management Risk Identification Workflow Improvement Forecasting Scoping Documentation Management Creative Project Management Marketing Program Management Digital Marketing Soft Skills Clear Communication Proactive Collaboration Relationship Building Problem Solving Leadership Certifications & Qualifications Bachelor's Degree Industry Keywords Social Marketing Partnerships Growth Initiatives Integrated Marketing Campaigns Creative Projects #J-18808-Ljbffr Jobtailor