Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been an agent for 10 years, and our office has grown into a team of seven who are focused on friendly service and total customer care. We take pride in building strong relationships with the people we serve and creating an environment where both our customers and team members feel supported.

We stay active in the community through local events and believe strongly in maintaining a healthy work-life balance. Taking care of our team is just as important as taking care of our customers.

Our team members enjoy time off, health insurance and a Simple IRA retirement plan,, along with a supportive environment that values balance and consistency.

Our culture is built around positivity, hard work, and dedication to the brand. We’re looking for someone who is a true team player, brings a positive attitude, and is ready to commit to both their role and the success of the team. If you’re looking for a supportive office where customer care and teamwork come first, this could be a great fit for you.

ROLE DESCRIPTION:
Todd Perry - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.