Customer Service Representative - State Farm Agent Team Member

Responsive Recruiter

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I've been an agent for 10 years, and our office has grown into a team of seven who are focused on friendly service and total customer care. We take pride in building strong relationships with the people we serve and creating an environment where both our customers and team members feel supported. We stay active in the community through local events and believe strongly in maintaining a healthy work-life balance. Taking care of our team is just as important as taking care of our customers. Our team members enjoy time off, health insurance and a Simple IRA retirement plan, along with a supportive environment that values balance and consistency. Our culture is built around positivity, hard work, and dedication to the brand. We're looking for someone who is a true team player, brings a positive attitude, and is ready to commit to both their role and the success of the team. If you're looking for a supportive office where customer care and teamwork come first, this could be a great fit for you.

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Todd Perry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year

Ready to Launch Your Career?

We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Come work with an energetic, fun team at Todd Perry - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Edgewater.

We Look Forward to Speaking With You!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.