Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been an agent for 10 years, and our office has grown into a team of seven who are focused on friendly service and total customer care. We take pride in building strong relationships with the people we serve and creating an environment where both our customers and team members feel supported.

We stay active in the community through local events and believe strongly in maintaining a healthy work-life balance. Taking care of our team is just as important as taking care of our customers.

Our team members enjoy time off, health insurance and a Simple IRA retirement plan,, along with a supportive environment that values balance and consistency.

Our culture is built around positivity, hard work, and dedication to the brand. We’re looking for someone who is a true team player, brings a positive attitude, and is ready to commit to both their role and the success of the team. If you’re looking for a supportive office where customer care and teamwork come first, this could be a great fit for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Todd Perry - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.