Analyst Development Program - Analyst Trainee

About Us Blue Cross Blue Shield of Michigan is a health insurance company that focuses on affordable, high‑quality care. We offer plans for employers and individuals, a large network of doctors and hospitals, lower healthcare costs, higher quality care, and grant programs that promote better health throughout Michigan. Our mission is to be a trusted partner, providing affordable, innovative products that improve member care and health. Overview The Analyst Trainee is part of an Advance Hire Analyst Training Program. Trainees receive real‑world hands‑on experience with the goal of career advancement within 12‑24 months. Responsibilities include supporting issue resolution, managing projects, preparing reports, analyzing data using project management and Agile principles, communicating with internal and external partners, and formally presenting information to stakeholders. Responsibilities Develop strategic problem‑solving, quantitative analytics, and communication skills through innovative use of information, data, and empathy to deliver technology‑driven solutions. Effectively support projects and teams to produce desired results. Develop and improve departmental workflows, business processes, and standard policies for routine services. Produce routine and non‑routine reports, presentations, letters, communications, and graphics. Foster problem‑resolution capabilities, scope operational feasibility, lead implementation efforts, and monitor the success of new initiatives. Interface with both internal and external areas to resolve problems and capture business requirements. Provide support with design, development, modification, testing, implementation, and maintenance of assigned systems. Requirements Bachelor’s Degree in a related field (required). One (1) year of customer‑service experience (preferred). Proficient in current industry‑standard PC applications and systems (e.g., Excel, Word, PowerPoint). Good analytical, organizational, problem‑solving, verbal, and written communication skills to effectively prioritize multiple assignments. Ability to make decisions within the scope of responsibility where operational guidelines/procedures are non‑existent. Ability to work independently or within a team environment. General understanding of project management and/or Agile delivery process. Departmental Preferences Strong technical skills (preferred). Experience with SQL, Excel, and macros (preferred). Legal Disclaimer: EEO Statement: All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, national origin, sexual orientation, age, gender identity, protected veteran status, or status as an individual with a disability. #J-18808-Ljbffr Blue Cross Blue Shield of Michigan