Senior Client Services Ops Lead - Omnichannel
24 Seven Talent
24 Seven Talent is seeking an experienced Client Services Operations Manager to lead a luxury retail brand's client services team across phone, email, chat, and social channels. You will coach staff, drive service quality, and optimize operations to meet performance metrics. The role emphasizes analytics, cross-functional collaboration with Retail, Operations, Marketing, CRM, and Training, and a relentless focus on improving the customer journey and operational efficiency. #J-18808-Ljbffr 24 Seven Talent
- RBC in New York seeks an experienced operations and trade support professional to provide frontline client service for OTC derivatives, listed equities, options, bonds and futures. You will be the first contact for client and counterparty inquiries and escalate or resolve...Senior
- JPMorganChase in New York is seeking a Client Service Manager III to lead a diverse team ensuring high-quality service. You will interpret client needs, identify trends, and innovate anti-fraud strategies to protect clients and the bank. You will drive operational efficiency...Senior
$70k - $82.5k
Whalarinc is seeking a Senior Manager for Client Services in New York, NY. This role focuses on the creative output and execution of campaigns, managing budgets and timelines while mentoring team members. Ideal candidates have 3-5 years of agency or brand experience, strong...Senior- Ares Wealth Management Solutions (AWMS) is seeking an experienced Client Services professional to support investor servicing and transfer agency operations within AWMS. You will assist in onboarding, manage complex workflows, and ensure compliant handling of partner and...SeniorHome office
- ...Capital Markets, LLC in New York is seeking an experienced operations professional to provide operational trade/sales support and client service for OTC derivatives and listed equities, options, bonds and futures. Day-to-day responsibilities include post-trade processing,...Senior
- Winged Keel Group in New York is seeking a Client Services Senior Associate to oversee team members and manage client insurance portfolios. The ideal candidate will have 3-5 years of client service experience and proven leadership abilities. Responsibilities include preparing...Senior
$146.7k - $335.1k
...Role Overview The Transition/Onboarding Lead will play a critical role in ensuring the... ...onboarding, transition, and stabilization of clients onto EY’s IFMS operating model. This role... ...to ensure smooth onboarding of client services into steady‑state operations. Qualifications...Senior$176.72k - $265.08k
Client Servicing Solutions Lead - Senior Vice President Job Req Id: 26973637 Location(s): Jersey City, New Jersey, United States; Tampa, Florida, United States Job Type: Hybrid Posted: Jun. 30, 2026 Job Overview Citi's Investor Services Technology group is seeking...SeniorContract work- Opensity Solutions is seeking a hands-on Site Manager to lead a team of five across Office Services, Hospitality, Workplace Services and Facilities onsite... ...and metrics, and coach staff to ensure outstanding client service and proactive issue resolution in a fast-paced,...Work at office
- A premiere investment bank seeks a Fiduciary Director to oversee Trust Services in New York. You will manage teams of trust officers, ensure high-quality client service, and handle trust account administration for high-net-worth clients. The ideal candidate has extensive...SeniorFull time
- JASA in New York is seeking an Associate Director of Health Services to provide clinical and operational leadership across Care Transitions, Medication Adherence, Social Determinants of Health, Palliative Care, and Health Home in NYC. This role blends direct supervision...Senior
- Medidata in New York is seeking a Senior Client Services Principal to lead delivery and relationships for a portfolio of accounts in a hybrid role. You will be responsible for success beyond your direct team and for meeting financial targets, while guiding resourcing and...Senior
$145.4k - $259.1k
Lead Client Growth Across the NY/NJ Water MarketThis is not a traditional project management role. WSP is seeking a proven... ...future direction of a rapidly expanding practice.As a Senior Project Manager / Client Service Leader, you will serve as a trusted advisor to...SeniorContract workLocal areaFlexible hours- The NYC Department of Health and Mental Hygiene is hiring an Administrative Manager/Senior Civil Service Coordinator to enhance its hiring strategies and support onboarding. Ideal candidates will possess a relevant Bachelor's degree, extensive administrative experience...Senior
$48k
...the Supportive Housing Programs Supervisor, the Tenant Services Coordinator at Hillside Senior Apartments is responsible for providing light-touch social... ...services setting preferred Experience in customer or client services required Excellent verbal and written...SeniorPermanent employmentFull timeApprenticeshipFlexible hoursShift workWeekend workDay shiftAfternoon shift$163.6k - $245.4k
...Professional, ServicesCompany: CitiCiti Services provides global solutions that help... ..., public sector and commercial clients optimize operations and drive their business... ...global network.We are looking for a Senior Digital Product Lead to own the vision, strategy, and...SeniorFull timeWork at officeLocal areaRemote workShift work- Gulfstream in Savannah, Georgia seeks a Captain - Flight Ops to support airborne customer service, corporate transport, and demonstrations. Responsibilities include planning flight activity, ensuring safety, and coordinating with maintenance and operations teams. The role...Senior
- ZIMMERMANN, a global luxury fashion brand, seeks a Client Services Operations Manager, US, to lead the New York-based US Client Services team, drive service quality, and ensure a seamless omnichannel shopping experience. You will handle rostering, coaching, reporting,...
$243k - $300k
...the world, togetherWe are seeking a Principal Consultant / Client Service Lead to join our team in the Northeast. This is a leadership role... ...complex stakeholder environments and engaging effectively with senior government officials, executives, regulators, investors, and...Full timeLocal areaRemote work- JPMorganChase & Co. is seeking a Vice President for Asset Servicing Operations in Brooklyn to lead end-to-end asset servicing events and drive performance with product, client service, technology, and global ops teams. You will build a high-performing team, foster accountability...
- A technology company is seeking an Enterprise Customer Success Manager to enhance customer operations using IoT solutions. This remote role involves deep collaboration with customers, developing joint success plans, conducting executive business reviews, and understanding...SeniorRemote job
- Bastion is seeking a Senior Manager, Customer Support Operations to build and run the customer support function for enterprise partnerships in the US, with preference for NYC but remote work is allowed nationwide. You will triage real cases, refine knowledge bases, and...SeniorRemote work
- Aurora is seeking a Senior Manager, Customer Support to lead the Customer Experience & Support Operations team and own the frontline support strategy for... ...org, delivering fast, high-quality, customer-first service at scale. You will define and steward standards, own headcount...Senior
- Anaplan is seeking a Sr. Manager of Customer Success Operations for the AMER region. You will architect day-to-day post-sales operations and the future operating model for our largest, fastest-growing region, acting as a trusted advisor to CS leadership to drive revenue...Senior
- RRD seeks a Sr. Manager - Client Accounts to lead operations and service delivery across client teams. You will empower a high-performing group, ensure adherence to SLAs, and drive continuous improvement while managing costs and client relationships. The role emphasizes...Senior
$140k - $170k
...American team, the Customer Service Vendor Senior Manager will be the main point... ...outsourced partner for Client Services. Your leadership will... ...automations for prompt treatment and omnichannel harmonization to elevate... .... Proven ability to lead complex projects while coordinating...SeniorRemote work- Imprint in New York is seeking a Product Manager to own the direction for Customer Operations Engineering, the team building internal tools, automations, and AI-powered experiences for Support, Risk, and Operations. You will understand customers, frontline CS agents, and...Senior
- Specialized Bicycle Components, Inc. is seeking a Service Manager for their Hilltop Williamsburg location in Brooklyn, NY. The Service Manager will oversee the bike department repair shop, ensuring operational performance and service quality while managing a team responsible...
$120k - $165k
We are looking for a driven Senior AE/Sales Director, Channel Partnerships... ...Solutions, Product, and Client Services to bring the right story to... ...agreement and first spend.Lead discovery to understand each... ...ecosystem.Knowledge of CTV, omnichannel media buying, retail media,...SeniorFull time- A growing retail operations company located in Georgia is seeking a Food Service Manager for Burger King. This role involves managing daily operations, ensuring exceptional customer service, and supervising staff. Candidates should be self-motivated, with prior management...Weekly payShift work
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