Senior Manager, Customer Support Ops — Scale & Compliance
Bastion
Bastion is seeking a Senior Manager, Customer Support Operations to build and run the customer support function for enterprise partnerships in the US, with preference for NYC but remote work is allowed nationwide. You will triage real cases, refine knowledge bases, and decide between internal hires or BPO partners while owning the operation from day one. This hands-on role requires scaling support, shaping processes, and partnering with product and compliance to ensure accurate, compliant #J-18808-Ljbffr Bastion
Vacancy posted 2 days ago
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