General Manager

A well-established and growing business solutions organization is seeking a Selling General Manager to lead its Syracuse market. This role offers a unique opportunity for an accomplished sales leader to drive revenue growth, expand market presence, develop strategic client relationships, and build a high-performing sales team.

The ideal candidate is an entrepreneurial leader who enjoys both leading people and actively participating in business development activities. This position combines executive-level leadership with direct sales responsibility and significant earning potential.

Key Responsibilities

Business Growth & Market Development

• Develop and execute strategic plans to drive revenue growth and increase market share throughout Central New York.
• Identify and pursue new business opportunities across corporate, healthcare, higher education, government, and other commercial sectors.
• Build relationships with business leaders, decision‑makers, industry partners, and key influencers.
• Represent the organization within the local business community and professional associations.

Sales Leadership

• Recruit, mentor, and develop high‑performing sales professionals.
• Establish performance expectations and accountability measures.
• Conduct regular coaching, pipeline reviews, and performance discussions.
• Lead forecasting, territory planning, and strategic sales initiatives.

Strategic Business Development

• Maintain ownership of key customer relationships and strategic accounts.
• Generate new business opportunities and expand existing partnerships.
• Lead complex sales presentations, negotiations, and contract discussions.
• Achieve individual and team revenue objectives.

Customer & Account Management

• Develop long‑term account strategies designed to increase customer retention and revenue growth.
• Identify opportunities for cross‑selling and expansion within existing client organizations.
• Ensure a high level of customer satisfaction and service delivery.

Operational Leadership

• Monitor business performance metrics and sales effectiveness.
• Partner with internal teams to ensure successful project execution and customer outcomes.
• Maintain accurate forecasting and CRM reporting.
• Support budgeting and resource planning initiatives.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 7+ years of consultative B2B sales experience.
• 3+ years of sales leadership or management experience.
• Demonstrated success developing new business and achieving revenue growth goals.
• Strong presentation, negotiation, and relationship‑building skills.
• Experience managing multiple opportunities and complex sales cycles.

Preferred

• Experience selling business solutions, workplace solutions, commercial services, construction‑related services, facilities solutions, or similar offerings.
• Existing relationships within the Syracuse and Central New York business community.
• Experience leading high‑performing sales teams.
• Strong strategic planning and market development capabilities.

What Success Looks Like

• Growth in revenue, profitability, and market share.
• Expansion of strategic customer relationships.
• Increased new business acquisition.
• Development and retention of top‑performing sales talent.
• Strong customer satisfaction and retention results.
• Accurate forecasting and CRM management.

Compensation & Benefits

• Base Salary: $100,000 - $140,000
• Uncapped Performance Incentive Plan
• Total Earnings Potential: $150,000 - $250,000+
• Leadership role with significant influence on business growth and market strategy
• Opportunity to build and lead a successful sales organization

Travel: Approximately 25-40% throughout the Syracuse and Central New York market.