Sales Support Specialist

Job Description

Job Description

Detail-Driven & Ready to Make an Impact? We're Looking for a Sales Support Specialist!
Gainesville, GA | On-Site | $50,000 – $65,000 DOE | Full-Time

About the Role

We are a growing specialty subcontractor installing and servicing specialized material handling systems, and we're looking for a detail-oriented Sales Support Specialist to join our team in Gainesville, GA. This role sits at the intersection of technical precision and sales coordination — supporting the full pre-execution process from initial opportunity through handoff to the project manager.

If you're organized, technically curious, and energized by turning complexity into clarity — we want to talk.

Estimating & Proposal Support

• Prepare equipment and system estimates based on plans, specifications, and bid documents
• Generate accurate pricing for equipment, accessories, freight, and related scope items
• Coordinate with vendors and internal teams for current pricing and lead times
• Assist in preparation of quotations, bid proposals, and customer pricing packages
• Track bid due dates and proposal deadlines

Drafting & Layout Support

• Prepare system layouts, preliminary drawings, and markups for proposals and customer review
• Support development of schematic layouts for pneumatic tube, trash, and linen systems
• Revise drawings based on sales feedback, architect comments, or customer changes
• Maintain as-sold drawing records for project turnover

Submittals & Order Processing

• Prepare and submit professional submittal packages after project award
• Compile product data, drawings, specifications, and compliance documentation
• Track submittal approvals, resubmittals, and outstanding comments
• Assist with purchase order review and order entry processes

Sales Team & Customer Support

• Support sales representatives with lead follow-up, proposal requests, and customer communications
• Maintain CRM and opportunity tracking systems with accurate notes and status updates
• Serve as a responsive point of contact for quote status and document requests
• Communicate professionally with contractors, architects, engineers, hospital staff, and internal departments
• Coordinate between sales, engineering, operations, and service teams to ensure alignment

What We're Looking For

Required:

• Experience in construction estimating, inside sales support, project coordination, or construction sales support
• CAD Drawing Experience
• Ability to read plans, specifications, and technical documents
• Strong proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong numerical accuracy and attention to detail
• Professional written and verbal communication skills
• Detail-oriented, self-motivated, and able to manage multiple deadlines in a fast-paced environment

Preferred:

• Drafting experience with AutoCAD, Revit, or similar software
• Experience with CRM, ERP, or project tracking systems
• Background in construction equipment sales support, healthcare systems, mechanical/electrical systems, or specialty contracting
• Familiarity with bid platforms and plan rooms
• Associate degree or technical/business training

Compensation & Benefits

• Base Salary: $50,000 – $65,000, based on experience
• Health insurance and retirement plans
• Opportunities for career growth within a global organization
• Training and development programs

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