Director, Shopify Engineering

Role Description

We're hiring a Director of Engineering to own the Shopify platform that runs ritual.com. This is bigger than the storefront: Shopify is the commercial operating system of our business, and this role owns it end to end—catalog and store configuration, the app stack, subscription commerce, and the integrations that connect the store to fulfillment, operations, finance, and marketing.

You'll lead our in-house engineering and QA team, own the technical roadmap for the platform in partnership with product, and represent engineering with senior stakeholders across the company. Critically, this role sits at the intersection of every team that plugs into the Shopify platform:

• Growth and retention marketing (pixels, conversion tracking, catalog syncing, lifecycle and CRM integrations)
• Customer support (helpdesk and customer data tooling)
• Supply chain and logistics (fulfillment, order and inventory flows)
• Accounting (revenue recognition and finance data)

This is a platform-owner role with a leadership mandate. Our engineering team already carries strong Liquid theme development skills—your job is to direct that work and hold the quality bar, while personally owning the back-end and administrative depth of the platform:

• How the catalog is modeled
• How subscriptions are configured
• How orders flow to fulfillment
• How revenue data reaches finance

You won't be heads-down on feature work day to day, but you'll review PRs, and you can run the codebase, debug a production issue, ship a quick fix, or delegate with precision. We're an AI-forward engineering team—AI development tools like Cursor and Linear are central to how we plan, build, and ship—and we're looking for a leader who works this way natively and raises the bar for how the whole team leverages them.

Qualifications

• 8+ years of software engineering experience, including 4+ years of deep Shopify platform experience spanning administration and development.
• Proven back-end/platform ownership: fluency with the Shopify Admin and Storefront APIs, webhooks, and app extensions.
• Experience integrating Shopify with operational and financial systems.
• Strong Liquid theme development fluency.
• Hands-on experience supporting growth and retention marketing as a technical resource.
• 5+ years of engineering management experience.
• Strong agile fundamentals.

Requirements

• Clear Communicator: You express ideas clearly and thoughtfully.
• Empowered Collaborator: You work across teams with trust and respect.
• Curious Thinker: You're naturally inquisitive and always eager to learn more.
• Self-Starter: You take initiative and move work forward independently.
• Proactive: You anticipate needs, take ownership, and ask for support when needed.
• Systems Thinker: You recognize patterns and build for scalability.
• Detail-Oriented: You care about the details.
• Resourceful (Scrappy): You figure things out with limited resources.
• Technical Acumen: You bring deep engineering knowledge.
• Operational Excellence: You build and manage processes that run smoothly.

Benefits

• Health & Wellness: Medical, Dental, Vision, and Life Insurance.
• Healthcare & Dependent Care FSA.
• Mental health support via Wellness Coach and Calm Health.
• Pet insurance discount.
• 10 Wellness Days per Year (Final Friday of every month).
• Free Ritual subscription during your tenure.
• Annual Wellness Stipend.
• Monthly wellness activities.
• 401(k) Match (up to 4%).
• Equity participation through stock options.
• Monthly Technology Stipend.
• New Hire Work From Home Stipend.
• 5 months of gender-neutral parental leave for eligible team members.
• Flex Time for birthing parents.
• Monthly Childcare Allowance.
• Unlimited PTO (with a 10-day minimum to recharge).
• 11 Paid Company Holidays.
• Additional company time off for holidays that fall around a weekend.
• Winter Break (Christmas - New Years).
• Holiday Diversity Policy.
• 2 Days to volunteer (Days of Action).
• Focus Fridays for self-development and deep work.