Restaurant Manager-2

Restaurant Manager

Salary Range $70,915 - $88,644*

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through strong partnerships with the world's most esteemed brands, cutting-edge technology and the industry's most comprehensive luxury customer data, Saks Global is shaping the future of retail.

The Restaurant Manager champions the operational and cultural excellence of Saks Global Restaurants. In this role, you will lead by example, maximizing the unique talents of your team, upholding luxury hospitality standards, and executing key culinary and business initiatives. You are responsible for driving daily profitability, fostering a high-performance culture, and ensuring every guest enjoys an exceptional dining experience.

Restaurant Strategy & Administration

• Standards & Compliance: Oversees the flawless execution of quality, ambiance, and cleanliness across all dining rooms and kitchens, ensuring strict adherence to Health and Safety standards.
• Performance Metrics: Drives the restaurant team to consistently achieve and maintain a 90% score or better on seasonal secret shop reports and health sanitation evaluations.
• Financial Management: Reviews preliminary profit and loss (P&L) reports, manages inventory counts, processes batch invoices, and assists with month-end forecasting to protect the bottom line.
• Strategic Planning: Maintains accurate documentation to project, finalize, and achieve seasonal profit plans.
• Cross-Functional Partnership: Collaborates with the General Restaurant Manager and Executive Chef to address daily operational needs and support specialized promotional events.

Associate Development & Culture

• Talent Leadership: Oversees restaurant Associates in their daily responsibilities, driving a hospitality-first mindset on the floor.
• Coaching & Counseling: Acts as the primary mentor for direct reports, providing consistent feedback, career development, and conflict resolution.
• Performance Management: Enforces Saks Global policies and procedures uniformly, delivering disciplinary action and performance improvement plans when necessary.
• HR Liaison: Works closely with People Business Partners (PBPs) on strategic talent initiatives, including onboarding, training, payroll accuracy, and benefits administration.

Communication & Collaboration

• Leadership Alignment: Communicates daily with the General Restaurant Manager and Executive Chef(s) regarding scheduling efficiencies, P&L adjustments, upcoming events, and employee relations.
• Interdepartmental Networking: Participates actively in weekly department manager meetings and serves as the strategic liaison between the restaurant and other business units.
• Frontline Communication: Cascades critical updates, corporate initiatives, and performance feedback clearly to the restaurant staff.

2–4 years of proven hospitality management experience, ideally within a premium, fine-dining, or luxury high-volume environment.

4-year degree preferred, or equivalent career experience.

Leadership Acumen: A documented history of leading, motivating, and coaching diverse teams to exceed performance objectives.

Communication Skills: Exceptional oral and written communication skills with the ability to interface seamlessly with corporate executives, culinary leaders, and guests.

Business Mindset: Motivated, results-driven, and highly analytical with a strong attention to detail regarding financial reports and operational standards.

Cultural Fit: Embraces a collaborative "win together" mentality.

Technical Proficiency: Basic proficiency with MS Office Product Suite, Google Workspace, and modern POS/inventory platforms.

Physical Requirements: Role requires physical stamina for standing, bending, climbing stairs, and lifting/carrying up to 35 pounds.

Scheduling Flexibility: Ability to work a flexible schedule tailored to retail and hospitality business needs, which will include evenings, weekends, and holidays.

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount