Project Manager - Sugarlift

Physical UX Designer
We are seeking a UX designer to join our San Francisco office.

The Studio:
Ammunition is an international design studio providing services across product design, brand strategy and identity, UX design, graphic design, and packaging. While our strengths span disciplines, our real expertise lies in redefining markets by using design to create new business territory and forge meaningful connections between brands and customers. Whether shaping a product, interface, package, or identity, we create distinctive, compelling experiences that clearly communicate a brand’s unique value and differentiate it in lasting ways. Working at Ammunition offers the opportunity to stretch your UX practice across diverse industries and product types, and to be part of the full journey, from an entrepreneur’s initial idea to a product in customers’ hands.

The Role:
UX design at Ammunition focuses on defining and shaping the end-to-end customer experience for both physical and digital products. UX Designers work closely with clients to understand business goals and technologies in play, and with strategists to develop a clear product vision in the marketplace, and with industrial designs to create delightfully usable product. Within multidisciplinary teams, UX Designers advocate for the user, focusing on uncovering their needs and insights, and using storytelling to frame and communicate a compelling experience vision.

Core responsibilities include developing client workshops, discovery research, personas, use cases, feature definitions, concept testing, interface wireframes, and much more. Physical UX Designers collaborate closely with industrial designers, package designers, UI designers, and developers to translate ideas into cohesive, thoughtfully crafted experiences across both physical and digital touchpoints.

This position works under the direction of Ammunition’s leadership team and reports to the Partner of Strategy and UX.

Responsibilities:
• Collaborate with multidisciplinary teams and clients to identify opportunities, define requirements, and contribute to thoughtful, well-crafted design solutions.
• Lead UX work on defined product and service areas, supporting the discovery, ideation, and execution of user experiences aligned with business and technical goals.
• Plan workshops to uncover, and then clearly articulate the business and technology opportunities and constraints that will inform the product possibilities.
• Design and conduct research activities, as appropriate to each project, to understand user needs, product opportunities, and usability.
• Identify and analyze competitive and comparable products to identify patterns, best practices, and areas of opportunity.
• Create well-targeted personas and user journeys that capture key user needs, behaviors, and motivations to be addressed through product design.
• Produce briefs, storyboards, scenarios, and other experience deliverables that clearly describe the desired experiences to project teams and stakeholders.
• Develop interaction architectures and digital sketches for hardware and software interfaces that elegantly accommodate required features and usability goals.
• Contribute positively to the culture of collaborative design at Ammunition.

Qualifications:
• 3–5+ years of UX experience, including user research planning and execution, persona development, and interface design across digital and physical products.
• Portfolio demonstrating a thoughtful, systems-level approach to balancing business goals, technical constraints, and user needs across multiple industries.
• Excellent communication skills, with the ability to clearly articulate ideas verbally and in writing, and to create compelling, well-structured presentations for diverse stakeholders.
• Highly proficient in modern design tools for wireframing, prototyping, and communicating design intent (e.g., Figma, Miro, Framer, After Effects).
• Strong systems thinker, able to understand and track complex ecosystems, identify relationships across touchpoints, and design cohesive end-to-end experiences.
• Comfortable working in ambiguity, able to start with abstract problem framing and progressively translate into concrete design solutions within complex projects with many moving pieces.

If this sounds like you, please apply, especially if your current title is “UX designer,” “Service designer,” or “Interaction Designer.”

The salary range for this position is $100,000-160,000/year depending on experience.