Logistics Claim Analyst- Bilingual (Korean/English)

Job Title: Logistics Claim Analyst

Contract Period: 1yr.

Working Location: Plano, TX 75075

Work Hours: 8:30am - 5:30pm

Fluent in Korean

Key Responsibilities:

• Collect claim data from various data sources.
• Analyze claim data to report on claim trends, recovery/claim ratio, and other situational forecasts.
• Provide additional data as requested by SEA and Management.
• Monitor aging claim status and provide frequent notifications to team members regarding outstanding claims exceeding 120 days.
• Obtain relevant transportation/claim data using systems such as NERP, SAP, WMP, TMS, and Cello.
• Collect and organize data for daily/weekly/monthly progress reports.
• Prioritize and execute any ad hoc reporting and special project requests.
• Design, implement, automate, and maintain large scale enterprise data ETL processes.
• Consistently meet strict deadlines set by management with a strong sense of responsibility.

Qualifications & Skills:

• Bachelor's degree in Statistics, Accounting, Business, Analytics, or equivalent experience.
• A minimum of 1-2 years of data analytics experience. Transportation/Logistics experience preferred.
• Fluent in Korean is preferred.
• Strong communication and interpersonal skills, with the ability to convey information clearly and concisely.
• Ability to read, interpret, and simplify complex information from various sources into clear and understandable formats.
• Strong critical thinking and planning ability; balancing accountabilities; flexibility to work in a fast-paced, team environment.
• Advanced knowledge of analytical skills in Microsoft Excel (PIVOT, VLOOKUP, seasonal index, IF functions, etc.) for reporting to management.
• Ability to collaborate and share tasks to maximize efficiency towards common goals.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.