Accounts Receivable Manager

Manager, Accounts Receivable | Corporate Shared Team Services | Lead the Function. Own the Outcome. DuraServ Corporate | Office-Based | No Travel Required Overview DuraServ generates revenue across nine regions through thousands of contracts, service agreements, and customer accounts. The gap between what’s earned and what’s collected is where revenue leakage lives. This role owns the end‑to‑end contract management process within AR—ensuring invoices reflect contract terms, driving collections performance, resolving customer disputes, coordinating across sales, finance, and legal, and leading a team of AR professionals to execute at the highest level. What You’ll Own Contract Management & Revenue Protection Manage the end‑to‑end contract management process within AR—verifying invoices are generated correctly and reflect the precise terms of each customer contract. Identify and mitigate risks associated with contract non‑compliance or billing disputes before they become revenue leakage. Collaborate with sales, finance, legal, and revenue recognition teams to ensure timely invoicing, contract compliance, and adherence to relevant accounting standards and regulations. Serve as the primary point of contact for customers on contract‑related inquiries, billing issues, and disputes—investigating discrepancies proactively and resolving them decisively. Collections Performance Coordinate with the collections team to monitor cash receipts, reconcile payments to contract invoices, and drive timely collection per contractual terms. Monitor AR aging and collection trends—identifying risk before it is flagged and acting on it. Ensure accurate revenue recognition across all accounts—your team’s work directly impacts the financial integrity of the business. Team Leadership & Process Improvement Lead, develop, and hold accountable a team of AR professionals—conducting performance reviews, setting clear goals, and building a culture where precision and urgency are the standard. Analyze current AR and contract management processes to identify inefficiencies, recommend improvement strategies, and implement changes that make the function faster and more accurate. Foster a collaborative, high‑performance team environment where every team member understands how their work connects to the organization’s financial health. Who You Are A confident AR leader—deeply familiar with the function, confident in decision‑making, and able to represent the department to senior leadership. Contract‑fluent—able to read a contract, identify billing implications, spot discrepancies, and communicate impacts to customers or legal teams. A developer of people—your team performs at a higher level because of your coaching, standards, and investment in growth. A cross‑functional operator—navigating relationships with sales, finance, legal, and operations without losing footing. Process‑improvement minded—rejecting the status quo in favor of identifying and fixing inefficiencies. Analytically strong—monitoring aging, cash receipts, and compliance trends with disciplined precision. Steady under pressure—responding to escalated disputes or key account push‑backs with data and professionalism. Required 5+ years of experience in accounting or finance, with demonstrated AR and contract management expertise. 3+ years of supervisory or management experience—demonstrated leadership of people, accountability, and professional development. Proven ability to manage complex AR portfolios including contract billing, dispute resolution, and revenue reconciliation. Advanced proficiency with Microsoft Office 365, particularly Excel for reporting, analysis, and financial modeling. Preferred High School diploma or equivalent required; associate or bachelor’s degree in Accounting, Finance, or a related field strongly preferred. Experience working cross‑functionally with sales, finance, and legal teams in a multi‑location or multi‑region environment. Familiarity with ERP or accounting systems used in contract‑based billing and revenue recognition. What’s In It For You Competitive compensation commensurate with experience and leadership scope. Full benefits package: medical, dental, vision, and 401(k) with company match. Company‑provided life insurance, short‑term and long‑term disability. A team to lead and a function to shape—authority to build processes and culture that define the department. Cross‑functional visibility to finance, legal, and sales leadership—the work and decisions are seen at the highest levels. Stable, office‑based environment with no travel requirement. A growing national organization where strong financial leadership is recognized and rewarded. Equal Opportunity Employer DuraServ is an Equal Opportunity Employer. #J-18808-Ljbffr Southern Dock Products of Charlotte - A Division of DuraServ Corp