Senior Service Designer — Healthcare Experience (Remote)
Humana Inc
Columbus, OH
- Remote job
Humana Inc. is seeking a Senior Professional Service Designer to lead service design projects that enhance patient, customer, associate, and caregiver experiences across CenterWell lines of business. You will translate research into service concepts and align people, processes, technology, and data to deliver superior experiences. You will plan discovery research, conduct partner interviews, run journey-mapping sessions, and craft current and future-state blueprints that clarify frontstage and #J-18808-Ljbffr Humana Inc
Vacancy posted 3 days ago
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