Program Support Assistant

Job Title

Program Support Assistant

Duties

Specific duties include:

• Prepares, assembles, and correlates information in connection with surveys and one-time reports required by the Regional Office (RO), or Division management regarding administrative support functions from other divisions and outside sources of data.

• Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communications.

• Reviews and analyzes these materials, determines action necessary, researches and assembles background information, and refers said materials to the appropriate section when necessary.

• Edits documents, composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, and develops standard for form letters and replies to inquiries.

• Liaises with the customer and identifies requirements for equipment purchase, lease, trade-in, excess, move to another location, warranty periods, etc. and then passes those requirements on to the appropriate Administrative Section staff for action.

• The incumbent maintains the official station control log / history file for circulars, bulletins, and memoranda and assigns numbers and dates and recession / retention folders on these as required.

• Reviews and makes changes/corrections to the RO's controlled publications (circulars, bulletins, memoranda) to ensure proper format is used. Updates and revises publications issued by SSD and prepares "Justification for Proposed Field Station Issue" for appropriate concurrence.

• Maintains the confidential records for SSD, including records concerning individual performance, disciplinary actions, awards, and similar information for all employees of the Division.

• As a purchase card holder, always secures purchase card, identifies correct accounting string or budget object codes (BOCs) for appropriate transactions as required within VA's credit card system.

• Maintains receipts or other necessary documentation for reconciliation purposes. Reconciles statements and forwards to approving officials within required time frames.

• Serves as the principal timekeeper for SSD and may support other division timekeeper needs by serving as an alternate timekeeper. May have duties in the PIV issuance process and may serve as one of the facility's PIV Card issuers.

• Receives all SSD visitors and callers. Screens telephone calls for the Administrative Officer and or the SSD Chief and forwards only those calls requiring the Administrative Officer or SSD Chiefs attention.

Work Schedule: Full time, Monday through Friday, 07:30 A.M. to 04:00 P.M.

Compressed/Flexible: Available

Telework: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant; PD37329A

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not Required