Customer Service Rep (03449) - 608 Broadway

Customer Service Rep

Massapequa, New York, FMRS Pizza Inc.

Job Description

General job duties for all store team members include operating all equipment, stocking ingredients from delivery area to storage, work area, walk-in cooler, preparing product, receiving and processing telephone orders, taking inventory and completing associated paperwork, cleaning equipment and facility approximately daily. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential functions/skills include the ability to add, subtract, multiply, and divide accurately and quickly (may use calculator), making correct monetary change, verbal, writing, and telephone skills to take and process orders, motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed, entering orders using a computer keyboard or touch screen. Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.