Lead Account Manager

Job Description

Job Description

Company Description

Who We Are

Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities!

Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, and Green teams.

Job Description

The Account Manager is a results-driven professional responsible for managing employer relationships, supporting clients seeking employment, and sourcing new job opportunities that drive business development.

The Account Manager will develop and manage a portfolio of accounts with recurring, high-volume recruitment needs and screen candidates based on employer specifications. The role combines strategic outreach with personalized client hiring support, ensuring job seekers from diverse backgrounds are matched with quality employment opportunities.

• Build and maintain strong relationships with employers across various industries to identify job opportunities.
• Conduct business development meetings, cold calling, and outreach activities, including attending events or job fairs, canvassing, and networking to expand employer partnerships.
• Meet and exceed performance goals related to employer engagement, job placements, and client outcomes.
• Track account activity, job leads, and placement outcomes using Salesforce and Excel.
• Prepare reports and updates for leadership on account performance and client progress.
• Deeply understand and communicate employer specifications to ensure skills, competencies, and other requirements are clearly understood.
• Collaborate with career coaches and service teams to match job seekers to appropriate opportunities and provide feedback regarding candidate fit.
• Screen job seekers from diverse backgrounds for client employment opportunities to accurately assess their skills, goals, and barriers to employment.
• Maintain ongoing communication with employers and candidates throughout the hiring process.
• Support interview coordination, hiring events, and employer recruitment initiatives as needed.

Qualifications

• Bachelors degree preferred; equivalent experience considered
• Minimum 5 years of experience in employer relations, recruitment, workforce development, or related field
• Demonstrated success in high-volume recruitment, business development, or job development
• Proven ability to meet performance goals in a fast paced, metrics driven environment
• Strong ability to assess candidate skills and match talent to employer needs with precision
• Excellent communication, interpersonal, and relationship building skills
• Ability to work effectively with diverse populations, including individuals with multiple barriers to employment
• Highly organized, detail-oriented, and able to manage competing priorities
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with CRM or case management systems preferred
• Bilingual in Spanish or Mandarin/Cantonese preferred

Additional Information

We provide:

• Competitive wages for high performance
• 11 Paid Holidays
• PTO
• Tuition reimbursement
• Guided Professional Development Plans
• Summer Fridays
• Weekly Wellness Sessions
• Medical/Vision/ Dental
• Employer Paid Life Insurance
• Employer 401k Contributions
• Employee Referral Bonus
• Employee Assistance Programs
• Company Picnics Volunteer Experiences
• Access to Free Financial Counseling
• Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams.

About Us:
Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.

Grant Associates is a wholly owned subsidiary of Advanced Personnel Management (APM) Group, a leading international provider of Human Services with offices in ten countries.

Grant Associates is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, reprisal, or any other characteristic protected by federal, state, or local law.