Senior PM - Conversational AI & CX (Hybrid)
Southern California Edison (SCE)
Southern California Edison (SCE) is seeking a Senior Product Manager for Conversational AI & Customer Experience in California. You will own the end-to-end experience of high-volume voice and digital chat channels, shaping the Interactive Voice Assistant and coordinating with Engineering, Customer Experience, and vendors to deliver a high-quality launch and measurable improvements in customer resolution. Role includes on-call support for Incident Management Team readiness and delivering product #J-18808-Ljbffr Southern California Edison (SCE)
Vacancy posted 3 days ago
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