Office Administrator

Office Administrator

Position Summary: The Office Administrator ensures smooth day-to-day operations by managing office logistics, coordinating front desk coverage, maintaining common areas, and overseeing supplies and scheduling. This role requires strong organizational skills, adaptability, and a collaborative mindset to support various departments and respond proactively to changing needs.

Essential Tasks:

• Responsible for front desk coverage breaks for the receptionist (morning, lunch & afternoon breaks), to answer phones & welcome visitors; including finding coverage when they will be out of the office
• Provides assistance in performing various labor-intensive tasks (lifting no more than >30lbs.)
• Contributes to team effort by accomplishing related projects & results as needed (collaboration)
• Assists in reporting day-to-day maintenance issues as needed
• Oversees calendar management for office conference rooms
• Maintains cleanliness of breakrooms, orders kitchen supplies and ensures they are furnished
• Ensuring office efficiency by maintaining common areas, organizing procedures, handling correspondence, managing file systems, and overseeing supplies and equipment
• Making office supplies arrangements
• Creating and maintaining a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and coordination among departments
• Assisting the Service department as needed
• Assisting with various projects and initiatives as needed
• Anticipating and resolving issues before they escalate, demonstrating resourcefulness and the ability to think quickly on your feet
• Being flexible and adaptable to changing priorities and deadlines, as well as the ability to multitask and manage competing demands effectively
• Learn and utilize internal tools such as CRMs, spreadsheets, and project management platforms (e.g., Microsoft Suite, Applied EPIC, etc.)

Core Competencies:

• Ability to Analyze and Solve Problems
• Attention to Detail
• Communication Skills
• Timely Task Completion
• Team Collaboration
• Client Focus
• Dependability
• Creative Thinking
• Organizational Skills
• Adaptability

Experience and Education: 2+ years of administrative or clerical work experience

Licensing and Credentials: None

Systems: Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Physical Requirements: Ability to lift 25 pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation: Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Company paid holidays, plus PTO Employee wellness program