Billing Supervisor

Billing SupervisorLocation: 16-70 Weirfield St, Ridgewood, NY (In Person) Employment Type: Full-TimeHourly Rate: $25 - $30 per hour Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, Weekly pay, PTO, and 401kAbout Ambulnz by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.Responsibilities:Implement and/or assist internal billing process and proceduresImplement and/or assist processes for verification of patient benefitsSupervise staff in the Billing department (including billing, follow-up, collections, customer service team members)Prepare and re-submit clean claims in various methods (e.g., electronically, paper, online)Identify and resolve patient billing complaintsCoordinate collection of needed insurance documents for billingRebill insurance companies or other third parties to secure payment for patientsFollow-up and report status of delinquent accountsReview accounts for possible assignment and makes recommendationsPerform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payersEstablish payment plans to help patients manage payment of billsRespond to patient billing and statement inquiriesPrepare Health Insurance analysis reports on a weekly basisMake recommendations to management for write-offsMaintains strictest confidentiality; adheres to all HIPAA guidelines/regulationsAdditional duties as outlined by the Revenue Cycle Director or CRORequired Qualifications:3-5+ years of experienceStrong knowledge of various payersProficient in MS Office, including intermediate experience in excelKnowledgeable on ICD-10 and CPT codesFamiliar with standard concepts, practices, and proceduresWorks under general supervision. A certain degree of creativity and latitude is requiredCommitment to excellence and high standardsAbility to understand and follow written and verbal instructionsStrong organizational, problem-solving, and analytical skills; able to manage priorities and workflowAbility to work independently and as a member of various teamsAbility to work in a fast-paced environmentVersatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasmTime management skills as related to daily schedules and productivityExcellent interpersonal and communication skillsPreferred Qualifications:Extensive knowledge of ICD-10 and Condition CodesAbility to collect for healthcare claims from Medicare/Medicaid, commercial insurance, contracted facilities, and individualsUnderstand Medicare and Medicaid regulations and guidelinesFamiliarity with Medicare, Medicaid, Coding, Private Pay, and insurance preferredFamiliarity with medical terminologyAbility to interpret EOB (Explanation of Benefits)Familiarity with Microsoft Office SuiteEEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.