SENIOR CONTENT STRATEGIST (CHARLOTTE, NC - HYBRID)

 

 

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

As Senior Content Strategist, you will create compelling, client-focused proposal content that supports Compass Group’s sales and growth objectives. This role combines writing, editing, storytelling, and marketing strategy to develop differentiated messaging rooted in audience insights, brand positioning, proof points, client needs, and market trends.

You will partner with sales, creative, operations, and subject matter experts to develop proposal narratives, executive summaries, win themes, case studies, sales enablement content, and customized messaging that connect Compass Group solutions to client priorities.

Key Responsibilities

• Develop proposal content across brands and sectors, tailored to client needs, pursuit goals, decision-maker priorities, and brand voice.
• Create marketing-informed messaging using audience insights, personas, value propositions, proof points, and messaging best practices.
• Position and differentiate Compass Group by highlighting capabilities, innovation, sector expertise, operational excellence, client outcomes, and competitive advantages.
• Build value propositions, win themes, and messaging frameworks that connect Compass Group solutions to client challenges.
• Create sales enablement content, including case studies, boilerplate language, executive summaries, presentation content, sales messaging, and pursuit tools.
• Research and write case studies that turn client challenges, solutions, and outcomes into compelling value stories.
• Gather client, market, industry, and competitive insights to inform relevant, differentiated content.
• Tailor messaging for different audiences, decision-makers, sectors, buyer priorities, and stages of the sales process.
• Partner with sales, marketing, operations, creative teams, and subject matter experts to understand pursuit goals and create customized content.
• Shape persuasive proposal narratives supported by case studies, testimonials, operational examples, data, and business outcomes.
• Edit and refine content for clarity, accuracy, grammar, tone, AP Style, brand alignment, consistency, and sales readiness.
• Maintain and improve content libraries so materials remain current, consistent, easy to use, and aligned with sales, marketing, brand, and sector priorities.
• Use sales feedback, proposal outcomes, stakeholder input, market trends, and content usage to improve content effectiveness.
• Ensure brand voice, messaging hierarchy, editorial standards, positioning, and value propositions are reflected across content.
• Stay current on trends in proposal development, B2B marketing, storytelling, sales enablement, client engagement, and buyer behavior.
• Mentor content developers on proposal best practices, brand voice, marketing-informed writing, audience-focused messaging, and revenue-supporting content.

Who You'll Be

• Experienced writer and editor with 5+ years of experience in writing, editing, content development, and marketing; proposal, sales, or B2B experience is a plus.
• Marketing-minded content creator who uses audience insights, positioning, value propositions, proof points, and brand voice to create persuasive, relevant content.
• Strong communicator and natural storyteller who can explain technical details, business value, client benefits, and differentiators clearly and professionally.
• Skilled researcher who gathers information from multiple sources, identifies key insights, and turns them into compelling content.
• Client-focused, sales-oriented partner who tailors messaging to client priorities, decision-maker needs, industry trends, competitive dynamics, and pursuit objectives.
• Collaborative and confident leader who works cross-functionally, takes initiative, asks thoughtful questions, guides others, and solves creative and content challenges.
• Deadline-oriented, organized, detail-focused, and receptive to feedback, with the ability to manage multiple projects, shift priorities quickly, and deliver polished, brand-aligned work.

Apply to Compass Group today!

 

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

 

Compass Corporate maintains a drug-free workplace.

 

Applications are accepted on an ongoing basis.

 

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

 

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Certain positions may require Florida Level 2 background screening. Details:

Req ID:  1551187

Compass Corporate 

Bankston B Williams 

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