Terminal Operations Manager

Job Summary The Terminal Operations Manager based out of Wisconsin Rapids will lead delivery and terminal operations within an assigned regional footprint, overseeing terminals that require advanced operational oversight due to higher volume, increased complexity, or expanded functional scope. This role has primary accountability for terminal operational performance and provides experienced operational judgment, people leadership, and cross‑functional coordination to ensure safe, compliant, and efficient transportation operations, while incorporating leadership responsibilities traditionally associated with the Terminal Manager role. Responsibilities Own terminal and delivery operations across an assigned regional footprint, ensuring safety, compliance, delivery quality, and operational performance at higher‑complexity terminals. Oversee complex terminal operations, which may include accountability for product family delivery performance, transloading and inventory operations, rail‑related activities, and/or multiple remote terminal yards, depending on regional assignment and business need. Exercise advanced operational judgment in overseeing terminals with increased volume, broader customer requirements, multiple yards, or expanded functional scope. Lead and develop terminal and interstate transport staff, with full accountability for hiring, training, performance management, and corrective action. Ensure safety and regulatory compliance, including leadership of incident reviews, safety coaching, and participation in terminal audits in accordance with DOT, FMCSA, and company programs. Serve as a mentor and operational resource to Terminal Managers, supporting consistent application of policies, procedures, and best practices. Drive continuous improvement, serving as business process owner for assigned operational functions and leading or supporting cross‑functional initiatives to improve safety, efficiency, and consistency. Advanced knowledge of transportation and terminal operations, including complex or multi‑site environments Strong understanding of DOT, FMCSA, and safety compliance, with experience leading incident response and corrective action Proven ability to lead and develop experienced professionals, including other managers Sound operational judgment and problem‑solving in complex, fast‑paced environments Ability to analyze operational and safety metrics and translate insights into action Effective cross‑functional leadership and communication skills Required Education & Experience Bachelor’s degree in a related field, or an equivalent combination of education and experience 7+ years of progressive experience in transportation, terminal, or logistics operations 4+ years of people management experience with direct supervisory responsibility Experience supporting complex or multi‑site operations or roles with expanded operational scope Experience supporting complex terminal operations or expanded functional scope Background in hazardous materials or bulk transportation environments Relevant industry certifications (e.g., NPTC or comparable programs) Prior CMV/CDL, dispatch, or load‑planning experience Physical Requirements Ability to work in warehouse/terminal environments with moderate physical demand Ability to work non-traditional hours and travel 30-50% of the time. Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr