Job File Coordinator

divh2Join Our Franchise as a Job File Coordinator/h2pDo you love helping people through difficult situations? Then dont miss your chance to join our Franchise as a new Job File Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping fire and water damage Like it never even happened! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!/ppAs a valued SERVPRO Franchise employee, you will receive a competitive pay rate. Increase opportunity upon successful completion of 90-Day Introductory Period. Health Benefits, (Dental, Health, Vision, and Life Insurance) are offered after 90 days of employment. Retirement Compensation: Simple IRA./ph3Job Description/h3pPerform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, collection and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports./ph3Responsibilities/h3ulliMonitor job file status and job file audit status/liliMaintain job file WIPs/liliMonitor and ensure client requirements are followed/liliReview and validate initial field documentation/liliCreate preliminary estimate/liliDaily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process/liliMaintain internal and external communications/liliComplete and review job file documentation for final upload and the audit process/liliFollows up with the collection of payment/liliPerform job close-out/li/ulh3Qualifications/h3ulli2+ year(s) of administrative or office-related experience and business experience/liliExperience in the commercial cleaning and restoration or insurance/service industry is desired/liliExperience with writing estimates, job file processes, and quality assurance, a plus/liliOutstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times/liliAbility to remain calm and professional during tense or stressful situations/liliExcellent organizational skills and strong attention to detail/liliVery self-motivated and goal-oriented/liliCapability to work in a fast-paced, team-oriented office environment/liliProficiency in Microsoft Office (i.e. Outlook, Word, Excel)/liliAbility to learn new software, including Xactimate and proprietary software/liliMinimum of HSD/GED, Associates/bachelors degree preferred/liliAbility to successfully complete a background check subject to applicable law/li/ulpCompensation: $18.00 per hour/p/div