Senior Technical Business Analyst and Report Developer

Overview IHI is seeking a Senior Technical Business Analyst & Report Developer to lead complex initiatives that bridge business needs and technical solutions. This role requires strong experience with enterprise systems, particularly ServiceNow Nuvolo, along with a solid understanding of asset management, maintenance management, and supply chain operations. Experience supporting or working within the Department of Veterans Affairs environment is highly preferred. In this role, you will play a pivotal role in bridging the gap between stakeholders and technical teams by capturing, analyzing, and documenting functional and non-functional requirements. You will lead stakeholder meetings to gather insights, ensuring that business needs are clearly understood and translated into actionable deliverables. Your ability to create detailed process diagrams, such as workflows and system interaction maps using tools like Visio, will be essential in visualizing complex processes. Additionally, you will craft clear, traceable, and testable requirements in user story format, ensuring alignment with project goals. In this dynamic role, you will work to design, develop, and maintain reports and dashboards that support operational visibility, regulatory compliance, and data-driven decision-making. To excel in this position, you will need to be proficient in tools like Jira and Confluence, which will support your ability to manage requirements and collaborate effectively with cross‑functional teams. You will also guide scope management for requirements, ensuring that project objectives remain focused and achievable. Your role will involve translating complex technical concepts into simple, accessible language for non‑technical stakeholders, fostering clear communication and alignment. Additionally, you will support testers by assisting with the creation of test cases and coordinating testing efforts to ensure that requirements are met. Your ability to work seamlessly with diverse stakeholder groups, including business customers, development teams, product owners, and product managers, will be key to driving successful outcomes. This role requires a combination of technical expertise and interpersonal skills. Experience in conducting stakeholder meetings, creating process diagrams, and writing detailed requirements will be invaluable. Familiarity with system integration in both legacy and cloud environments will help you navigate the technical landscape effectively. Strong writing skills and the ability to simplify complex ideas will enable you to communicate effectively with both technical and non‑technical audiences. Your ability to support testing efforts and ensure requirements are met will further solidify your contributions to the team. This is an opportunity to work in a dynamic environment where your analytical skills and collaborative mindset will make a meaningful impact. You will be responsible for gathering and validating reporting requirements, tracking deliverables against project timelines, and ensuring that all reporting outputs meet quality, accessibility, and accuracy standards. Your ability to identify data issues, mitigate reporting risks, and maintain key documentation—such as requirements documents, data definitions, test scripts, and issue logs—will be essential. This role demands a proactive, detail‑oriented mindset with strong analytical capabilities. You will lead the creation and maintenance of report documentation, ensuring all materials are structured, clear, and tailored to business stakeholder needs. You will also support the development of standard operating procedures, validate workflows created by analysts, and ensure reporting logic aligns with data governance and source‑system rules. To succeed in this role, you need a strong understanding of system interfaces, data flows, and integration points across both legacy and cloud environments while leveraging strong SQL experience, knowledge of data modeling and BI concepts, and familiarity with visualization/reporting tools. Your ability to break down complex reporting needs, adapt to changing project requirements, and collaborate effectively with cross‑functional teams will be critical. This is an opportunity to bring structure and clarity to complex reporting initiatives while contributing to measurable program outcomes. #J-18808-Ljbffr JazzHR