Customer Service Representative
bluefrog Plumbing + Drain of Boynton Beach FL
Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Flexible schedule
Free uniforms
Training & development
About the Role:
We are seeking a Customer Service Representative to join our team at bluefrog Plumbing + Drain of Boynton Beach FL. As a key member of our customer service team, you will play a crucial role in providing exceptional service to our clients and ensuring their needs are met.
Responsibilities:
Handle incoming customer inquiries and provide information about our services
Schedule appointments for our plumbing and drain services
Assist with billing and invoicing inquiries
Follow up with customers to ensure satisfaction
Maintain accurate customer records and documentation
Requirements:
Previous customer service experience
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Proficient in using customer service software and tools
Positive and professional demeanor
Familiar with Service Titan
Strong knowledge of Microsoft suite (Excel, Word, Powerpoint)
About Us:
bluefrog Plumbing + Drain of Boynton Beach FL prides itself in providing top-notch plumbing and drain services to the Boynton Beach, FL area. Our commitment to customer satisfaction and our friendly, professional team make us a trusted choice for plumbing needs. We offer a supportive and collaborative work environment for our employees, with opportunities for growth and development.
Flexible work from home options available.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to bluefrog Plumbing + Drain Corporate.
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