Business Analyst- 181466

Job Description

Job Description

he Expertise and Skills You Bring

• Bachelor's degree or equivalent years of industry experience
• 3 years of Health and Welfare benefits service experience
• 3 years of testing experience (and demonstrated competence, depth, and breadth) of professional experience.
• Prior client implementation and\or platform migration experience a plus
• Experience in Agile preferred, but not required.
• Proficient with Microsoft Office applications
• Ability to independently manage one's own workload.
• Regulatory and legislative knowledge in aligned service area
• Understanding of benefits administration systems
• Demonstrates superb communication skills (written and verbal)
• Ability to conduct analysis and document findings.
• Procedure execution and process improvement
• Align, plan, and implement new product capability delivery within flight implementations.
• Drive and / or support execution of key implementation activities (example: data conversion load).
• Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements.
• Partnering with the Director Client HealthCare Consulting to define client specific configurable variations to support a client plan and/or administrative requirements.
• Performing root cause analysis to determine gaps or trends for continuous improvement opportunities.
• Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable
• Creating training material and reference material for participant services
• Assisting and coaching the broader virtual team
• Engaging in and/or leading ongoing courses to support continued personal development.

In addition to the above, the Center of Excellence (COE) requires skills in one of the following areas:

Testing Lead:

• Provide project management for client testing for new implementations, migrations, and Annual Enrollment
• Understand and manage to client testing timelines.
• Test case set-up, data mining, and data mocking
• Conduct and lead daily stand-up calls during Business Acceptance Testing (BAT) and Client Acceptance Testing (CAT)
• Manage defects.
• Monitor and report on progress.
• Troubleshoot and escalate environment issues.
• Conduct client testing with business partners.
• Identify testing process improvement opportunities