Senior Client Delivery Lead

Senior Client Delivery Lead EML Payments Solutions Ltd (EPSL) Overland Park, Kansas, United States About this position EML Payments is a global payments company, headquartered in Brisbane, Australia, and listed on the Australian Securities Exchange. We build secure, instant payment solutions that connect our clients to their customers, wherever money is in motion. Our products include banking, credit and disbursement services, earned wage access, gifts, incentives and rewards, and FX solutions. We operate in more than 25 countries, we combine the energy of a start-up with deep leadership experience About the role TheSeniorClientDeliveryLead(Technical)isastrategicrolefocusedondeliveringcomplex,client-racingprojectswithastrongemphasisontechnicalexecutionandproductexpertise.Thispositionrequiresadvancedknowledgeofourplatformcapabilities,APIintegrations,andprocessoptimization.Thispositiondoesnotincludeteammanagementresponsibilitiesbutdemandssenior- levelexperienceinscoping,onboardingimprovements,anddrivingproductenhancementsthroughcollaborationwithcross-functionalteams. What you will do Supporttechnicalscopingsessionswithinternalstakeholderstoensureallrequirementsarecapturedbeforeprojectkickoff Managecomplexprojects,oftenincludingAPIintegrationsbetweenclientsystemsandinternalplatformswithprecision Conductrigoroustestingandvalidationoftechnicaldeliverablespriortolaunch CollaboratewithProductandEngineeringteamstoimplementenhancements,vendorAPIintegrationsandresolvetechnicalissues Driveonboardingimprovementstostreamlineclientexperienceandreducetime-to-valuebyintroducingAIandautomationintoourprocessesandProductcapabilities Providestrategicinputonproductimprovementsbasedonclientfeedbackandtechnicalfeasibility What you will bring ProficiencyinAPIconcepts(REST,JSON,authenticationmethods) AdvancedunderstandingofSaaSproductarchitectureandcapabilities Experiencewithprojectmanagementtools(e.g.,Monday,Jira) Stronganalyticalanddocumentationskills Abilitytomanagemultipletechnicalprojectssimultaneously DeepunderstandingofEML’sproductcapabilitiesandabilitytoleveragethemforclientsuccess What we offer 20 days' paid time off a year, plus 5 additional flex-time days once qualifying PTO has been used Paid birthday leave and 2 paid volunteering days a year Enhanced paid parental leave: 12 weeks for primary carers and 4 weeks for secondary carers Medical and prescription cover through Meritain, with EML paying 90% of the premium, including $0 preventive care and telemedicine Access to a Health Savings Account (HSA) through UMB Dental and vision cover through Guardian, with EML paying around 75% of the premium Employer-paid short-term disability (60% of salary) and long-term disability (60% of salary), with the long-term disability premium reimbursed by EML Employer-paid basic life and AD&D insurance ($30,000), with voluntary cover available for you and your family Support with one relevant professional membership a year About EML EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities. As an issuer and processor, we provide our clients and partners with innovative alternatives to traditional banking solutions for reloadable and non-reloadable programs. Our commitment to Equal Employment Opportunity Integrated into our Core Values is EML's commitment to diversity, equity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and empowered to reach their full potential. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. Disclaimer Offers are conditional on satisfactory pre-employment background screening, which may include a criminal record check. Any disclosures are assessed fairly and in line with local law. #J-18808-Ljbffr EML Payments Solutions Ltd (EPSL)