Support Engineer

Job Description

Job Description

As a Prevare Support Engineer you will be part of a highly qualified team providing superior solutions to our clients. This position involves a strong customer focus through the ability to interact professionally with our clients and the desire to take the initiative on tasks and projects. Prevare is seeking an individual with strong Microsoft and Linux skills who would enjoy working on diverse and exciting projects and assignments in a highly supportive environment.

Support of enterprise technologies (VOIP, Security, Routing, Layer 3 switching, Proxy, wireless) in complex networking environments. Ability to manage medium-size projects, develop documentation, and testing processes a must. Ability to work as part of a team on larger projects. Good written and communication skills. SMB and Enterprise break/fix.

Typical Qualifications :

Education:

Four-year degree or equivalent combination of education and experience.

Experience Target:

Five to eight years related experience.

Skills:

Good written and verbal communication skills.

Knowledge/Abilities:

Layer 3 switching including IP multicast. Practical understanding of VOIP and troubleshooting experience over MPLS.

Ability to understand and support security (firewall, VPN, IDS, Proxy) application in a networking environment. Ability to install, administer and troubleshoot layer 3 switching (Nexus, 6500, 4500), MPLS wide area technologies. Understanding and troubleshooting VPNs, Firewalls, Servers and Desktops. SMB and Enterprise break/fix. Support of enterprise wireless environment. Mentor engineers in technology and processes.

Other:

Ability to work different shifts and extended hours. Ability to lift 40lbs overhead. Have a valid driver’s license.