Vice President, Education
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- Vice President, EducationFully Remote • CHIME - Ann Arbor, MI 48108## OverviewPosition TypeFull TimeEducation LevelGraduate DegreeTravel PercentageUp to 25%## DescriptionThe Vice President of Education provides strategic and operational leadership for CHIME’s education, professional development, certification, and certificate programs. The role is accountable for portfolio strategy, program quality, financial performance, learner and candidate experience, and the continued relevance and credibility of CHIME’s offerings.The Vice President of Education contributes to the long-range strategic direction of the organization’s education and certification programs and activities; updates the Senior Leadership Team and Board of Directors, as needed; and serves as an active member of the leadership team.The Vice President of Education works with leadership, staff, volunteers, and key stakeholders via formal and informal committees and work groups as needed or assigned to develop, implement, and manage a comprehensive education roadmap; and continually strives to increase the involvement and awareness of CHIME and its members and stakeholders in these areas.**Duties and Responsibilities****Strategic Leadership:*** + Provide oversight and direction for all education and professional development services, including professional certification and certificate programs. + Develop and execute educational and professional development events and programs. + Responsible for strategy regarding learning technology, including the learning management system and related platforms. + Maintain industry knowledge to ensure education and professional development programs are current and offered in a quality, timely manner. + Serve as an active member of the Leadership Team, contributing to enterprise strategy, planning, and cross-functional decision-making.**Operational Excellence:*** + Ensure the effective design and delivery of educational and professional development programs of an appropriate level of quality, to support the association’s strategic plans and member requirements. + Develops and oversees a learning portfolio strategy across in-person, virtual, hybrid, on-demand, cohort-based, and credentialed learning. + Establishes a curriculum architecture and alignment to defined digital health leader competencies. + Review and analyze learning outcomes, instructional quality, event and program evaluations, and implement changes as needed for continuous improvement. + Implement policies and processes to ensure efficient, high-quality operations. + Lead the strategy, governance, development, delivery, evaluation, and ongoing improvement of CHIME’s certification and certificate portfolio. + Maintain the integrity, validity, reliability, security, and market relevance of certification examinations and related processes. + Oversee job task analyses, competency frameworks, exam blueprints, item development, standard setting, psychometric review, and scheduled certification exam updates. + Establish and maintain policies for certification and credentialing eligibility, applications, testing, accommodations, confidentiality, appeals, complaints, recertification, and credential maintenance. + Monitor certification participation, pass rates, renewal rates, candidate satisfaction, financial performance, and other key performance indicators. + Identify opportunities to expand, modernize, and differentiate the certification portfolio based on member needs, workforce trends, and organizational strategy. + Ensure certification and certificate programs are clearly distinguished and appropriately positioned. + Maintain accurate certification records, documentation, policies, and audit-ready processes. + Oversee certification-related vendor contracts, budgets, timelines, service levels, and performance. + Maintain accurate certification records, documentation, policies, and audit-ready processes. + Oversee certification and education-related vendor contracts, budgets, timelines, service levels, and performance. + Establish and achieve annual strategic, operational, financial and growth objectives. + Accountable for revenue, expense, margin, forecasting, and portfolio sustainability. + Coordinate budgetary control systems and recordkeeping processes as required.**Stakeholder Engagement:*** + Collaborates with appropriate internal and external stakeholders to develop original content for educational programs. + Partner with subject-matter experts, volunteer committees, psychometricians, testing vendors, learning technology providers, and other external partners to maintain certification program portfolio. + Coordinate with marketing, membership, technology, finance, and customer-facing teams to support certification candidate and program participant acquisition, communications, registration, testing, credential issuance, and renewal. + Responsible for faculty recruitment, onboarding, development, and performance expectations. + Support customer-facing teams with tools and resources. + Collaborate and coordinate with key staff functions to drive operational results. + Actively foster effective relationships with key stakeholders.**Leadership and Development:*** + Oversee business plans, working closely with staff and volunteers. + Oversees all committees that represent and/or participate in the development of education and professional development programs and services. + Develop high-performing teams through coaching and mentorship. + Manage multiple projects simultaneously.## Qualifications* Bachelor’s degree required; master’s degree preferred.* Certified Association Executive certification preferred.* Ten (10+) years’ experience required.* Demonstrated experience in coordination of educational activities required.* Experience or background in a professional association preferred.* Demonstrated experience leading certification, credentialing, assessment, or professional development programs required.* Knowledge of certification governance, exam development, psychometrics, test security, recertification, and credential maintenance required.* Experience managing certification, testing, LMS, CRM, or association management technology required.* Experience managing vendors and consultants, including psychometric and testing partners required.* Demonstrated success managing a revenue-generating education or credentialing portfolio required.* Experience working with volunteer subject-matter experts and governance committees required.* Experience or background in healthcare or digital health industry preferred.* Excellent computer skills and knowledge of MS Word, Excel, Outlook, and other computer programs required.* Passion for advancing CHIME’s mission and supporting education and professional development activities required.* Strong financial leadership skills required.* Analytical mindset with the ability to spot trends and envision future needs required.* Effective leader who thrives in a dynamic environment required.* Excellent project management and problem-solving abilities are required.* Ability to work independently and maintain a positive attitude under pressure is required.* Ability to manage, motivate, mentor, train, and retain high-performing teams required.* Proven ability to manage multiple projects at once required.* Superior public speaking skills required.
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Vacancy posted 17 hours ago
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