Parts Manager Administrative Assistant

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Job Title: Parts Manager Administrative Assistant

Reports To: Parts Manager

Job Summary:

This position is responsible for providing clerical and administrative support to parts manger.

Duties/Responsibilities:

Service Parts:

• Work alongside parts manager to enter and update parts orders.
• Interact with customers on telephone and computer to backup parts order entry.
• Prepare quotes for customers per the instructions of manger.
• Perform pricing update on quotes.
• Recondition order entry and ordering.
• Parts order lookup using manuals and websites.

Returns:

• Work with customer, parts manager, warehouse manager and accounts receivable to enter and follow up on any active parts returns.
• Generate a return inside parts sales software for all customer parts returns.
• Follow up on open returns with customers and discuss any issues with parts manager.
• Communicate the status of returns with all parties involved in order to keep process moving.
• Report critical issues to parts manager.

Back Orders:

• Generate and follow up on all open parts and recondition orders currently on back order.
• Generate back order report using sales software of current back orders.
• Contact vendors in order to obtain current status of order.
• Report results to parts manager.

Qualifications:

• Must have a minimum of High School diploma or equivalent.
• Have the ability to work and contribute to a team atmosphere, possess good customer relationship, and personnel management skills.

Working conditions: Requires the employee to report to the TSP Liberty campus daily. Normal hours are 8:00 am-4:30 pm Monday-Friday.

Job Type: Full-time

Pay: $17.09 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person