Call Center Patient Service Representative, Outpatient Services

Call Center Patient Service Representative, Outpatient Services

US:PA:DuBois | Administrative & Business | Full Time Regular

***$2,000 Sign-On/Retention Bonus for Qualified Candidates***

As a Patient Service Representative, you are responsible for organizing and performing all business office functions related to daily operation within the Medical Practice. Functions include receiving patients, assessing their needs and acting accordingly to ensure patients are provided with access to appropriate health care providers and ancillary services. Carries out all duties to meet patient needs such as scheduling, record maintenance, facilitating orders, answering telephones, retrieving test results, etc. Provides clerical support for medical office personnel.

Qualifications:

• High school graduate or equivalent required
• 1-2 years past physician office experience preferred
• Typing/computer skills including Microsoft Office required
• CPR certification from the American Heart Association within the first year of hire in position required.
• Knowledge and understanding of regulatory requirements of third party payors such as Medicare, Medicaid and Blue Shield preferred

What We Offer:

• Competitive compensation based on experience
• Professional development
• Supportive and experienced peers

Benefits:

• Medical, dental, and vision offered the first month after start date
• Paid time off
• 403(b) retirement plan with company match
• Flex spending account
• 25% discount on all services at Penn Highlands Healthcare facilities
• Employee assistance program (EAP)